The sleep sounds (specifically Deep Sleep and Sound Asleep) have a "crackling" noise that sporadically occurs. It renders the sleep sounds completely ineffective when that noise is keeping me awake. I paid for the lifetime subscription and can no longer use the sounds I typically use nightly. What a disappointment.
Developer response
Thank you for your feedback! We're sorry to hear that you're experiencing an issue with Balance. Please get in touch with us at [email protected] and tell us you’re from Google reviews so we can find out more about the issue and assist you. Thanks for your patience!
update still not fixed bugs. I bought the lifetime subscription and up until a month ago it was working fine. Now ALL the meditations stop playing at some point during meditation and don't resume upon pressing play. Feeling really upset by this as I used this daily and it's really helped my mental health. I'm going to have to fine something else.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
I love the variety of meditations, the training course there is, the situational singles. I tried it in a period I needed help with my anxiety and it helped a lot. I got the lifetime subscription. I use it regularly to help me sleep, the app have good singles for that too. I recommend it warmly. It's good for the nervous system, it helps a lot to self-regulate.
Thank you guys so much, this is really a perfect app. Would love to get the lifelong access with one-time payment but even with the new year's discount unfortunately it's a bit out of my current budget. Keep up the great work!
so far seem good, hope to continue using it and not have to pay until I'm sure it worth it or at all
p Pleasant experience and just a feeling of freedom.
This app charged me $75.00 when I did not sign up for anything at all! Do not download.
Developer response
Hi there! If you’re experiencing a billing concern, please email us at [email protected] and mention that you’re reaching out from Google reviews. We’ll be happy to look into it for you.
very versatile app. Helps with sleep and meditation.
Wonderful guided meditations. Lots of variety, long and short ones, even just music for focus and calm. Using this app has made a positive difference in my everyday life.
it has recently became buggy. As I medidate, the app closed due to inactivity and it wasnt playing. Pressing play button doesn't resume the program, and I had to start the session all over again.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
Doesn't work on Pixel 10. It plays for a couple minutes then freezes and won't restart playing. I talked to support, but they were unable to fix it. I paid for a lifetime membership, so I guess that's money wasted.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
wish I could give 0 starts. dont use this app they are financially predatory.
Developer response
Hi there! If you’re experiencing a billing concern, please email us at [email protected] and mention that you’re reaching out from Google reviews. We’ll be happy to look into it for you.
Great app but would benefit from some changes. The speaker cuts in a bit too often. Having a toggle to narrow how much they speak would be super nice. A secondary feature that would be nice is to add different types of sounds to meditations through a custom soundboard. I think those two features alone would transform this app.
Developer response
Thanks for your feedback! We'll share this with the rest of the Balance team for further consideration as we make future updates to the app. If you have any further questions or any thoughts on how we can improve our app, email us anytime at [email protected]!
Meditation is not trying a bunch of fancy "advanced" techniques. Meditation is focusing on breath, recognizing the thoughts that come up, letting them float away, returning to breath. Guided meditations should be soothing background noise that guides the subconscious mind, not physical instructions for something you are supposed to do. Doing, is NOT meditation.
Developer response
Thanks for your feedback! We'll share this with the rest of the Balance team for further consideration as we make future updates to the app. If you have any further questions or any thoughts on how we can improve our app, email us anytime at [email protected].
loving the app. however, the soundscapes have a glitch (at least for me), when I put for ex 1 hour, after 10 it remains at 59 mins remaining, this until I enter the app to work again until I lock the device. weird, but I love the app in the rest, really helpful.
Developer response
Thank you for your feedback! We're sorry to hear that you're experiencing an issue with Balance. Please get in touch with us at [email protected] and tell us you’re from Google reviews so we can find out more about the issue and assist you. Thanks for your patience!
Wanted to see what the accents were like, only seemed to have 2 available and they are American accents which isn't for me. Also, I got the initial offer to signup which I skipped past. Then I went to try the content and another offer popped up offering it for less than the first offer (within a minute of the first offer). Felt desperate and deceptive. Uninstalled.
I have always hated meditations - they never helped me before. But this app changed everything! I initially got it to try other "noises" (brown noise, green noise) because white noise didn't work for me. But pretty soon I found myself listening to the meditations for sleep and I'm so glad I did. It is now a daily routine for me and I sleep, something that I couldn't do. I would (and do) recommend this for anyone who needs help with sleep (though there is more to offer on the app!)😀
I've been using this app for a year, started with a trial and signed up after. It's one of the best meditation apps I've tried. It has lots of quick, simple to follow meditations to help you relax and unwind at the end of the day, no matter how stressful, and the voices in this app seem to be more calming than other apps out there. It's been really helpful to have, and the subscription is a great price, especially if you grab a deal! Happy I found Balance and highly recommend it!
Balance is invaluable. Thank you!
good app I've never meditated before n always wondered how it helped ppl but now I know it helps me sleep n sleep soundly n wake up feeling 100% better
Best meditation app offering a personalised experience. Beautiful interface, very well designed and a pleasure to use.
I used to love this app for sleep stories, but recently the narrators voice has changed, talking quickly and excitedly - it does not promote sleep!!! Please hear this feedback and make a significant change. I was such a huge fan before....
Developer response
Thank you for your feedback. We would love to learn more about your experience. Would you mind reaching out to [email protected] so we can investigate this further and assist you? Thanks in advance for your help; we appreciate it!
this app really helped me! Paid for 2 years and unsubscribed after that.
I love the app and the variety of sounds and guided meditations it provides. I also needed to contact their customer support recently and they were so wonderful and helpful with my query.
Great layout, great practices, clear explanation and a nice voice thats not breathy and annoying!
thanks for customer support for your help.
Developer response
Hi there! If you’re experiencing a billing concern, please email us at [email protected] and mention that you’re reaching out from Google reviews. We’ll be happy to look into it for you.
UI should be looked at
Through this journey I have become so calm, present and grateful. when I find myself needing "something" I realise it is meditation and I am soothed.
I love the app, but recently it has stopped playing the meditation for me. Anyone else experiencing this issue? If so, do you know how to fix it? I've already uninstalled and reinstalled the app, deleted the cache, and cleared my memory.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
This tool not only helps me discover and unfold myself but often provides exactly what I need when I'm in crisis. It's my digital home, thank you for such a cool app ♡♡♡
Fraud - I had subscribed to them last year and decided to cancel my subscription, they have executed an Autopay inspite of my cancellation and have not even responded to me. I've filed a cyber crime complaint against them.
Developer response
Hi there! If you’re experiencing a billing concern, please email us at [email protected] and mention that you’re reaching out from Google reviews. We’ll be happy to look into it for you.
wonderful app so far. worth the money.
The thing I was most blown away by so far is that it helped me fall asleep around my desired bedtime and then I almost achieved 8 hours of sleep. I am also in a space where I feel more open to committing to change by showing up even when I don't feel like it and I think that combination works well in the long term. I do wish I had more access as a free user struggling with life and make a commitment to pay after I've changed my life, but I'm thankful to have access at all.
great app, just one thing is missing! Could you please add diafragmatic breathing guidance? either as a single or a course
Developer response
Thanks for your feedback! We'll share this with the rest of the Balance team for further consideration as we make future updates to the app. If you have any further questions or any thoughts on how we can improve our app, email us anytime at [email protected]!
Life-Changing
Love this meditation app for its simplicity and ease of use. I've tried others and found them to be too busy and trying to do too much. This has a great range of courses, singles and unguided meditation tools too without distractions like chats, podcasts and radio.
great!
I absolutely love this app and I really hope to be singing it's praises for sleep in a few days!
another "free" app that literally won't let you do or see ANYTHING until you put in your credit card information for either a subscription or free trial that they hope you forget to cancel before they can charge you. i see people getting charged by this app when they shouldn't be all over in these reviews, and they won't give you your money back. what a scam.
Developer response
Thank you for your feedback! Having a credit card on file is Google's policy. You can cancel the trial anytime to avoid auto-renewal and still have access to the remainder of your free time. If you have any more questions, email us at any time at [email protected]. Let us know you're from Google reviews, and we'll be happy to help!
I have been using Balance for years. It is the only meditation app I have stuck too. I particularly love the focus sounds. They really help when I am struggling to get into my work. I also love that they are continually adding new meditations and that each meditation has different narrators and lengths you can choose from. I highly recommend giving it a go and seeing if it works for you!
Why list an app as free if you have to pay to do literally anything on it?
Developer response
The trial is completely free for all new customers. If you haven’t previously used Balance, and you’re having trouble accessing the free trial, please email us at [email protected] and our team will be happy to help.
As so much to do this and so tailored to your needs, sound and meditation is so good
Great positive words , supporting and also very powerful
The best meditation app I tried. No distracting unnecessary stuff that a lot of other meditation apps have (like articles or built-in habit trackers). I bought a lifetime subscription after testing it for half a year.
This has helped me alot from stressful days at school to just winding down thx soo much
I really like the app but hate how the singles just stop cold at the end of the designated time period. Can't find a setting to get it to fade out gently.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
I can't cancel my subscription
Developer response
Hi there! If you’re experiencing a billing concern, please email us at [email protected] and mention that you’re reaching out from Google reviews. We’ll be happy to look into it for you.
truely wonderful.. This app has made me do meditation regularly. I always look forward to doing meditation..
this app saved my life. i owe my daily mental and physical well being to the meditations on this app
great app while the free trial lasted... no lifetime purchase option and the last thing i need during a financial crisis is yet another subscription service. and of course all the sleep tracks are locked behind a paywall. i miss this app so much... I used it every night before it showed me the door. hopefully i can find a new narrator somewhere else.
Developer response
Hi there! We're happy to help you with a lifetime membership. Please email us at [email protected] and mention that you're reaching out from Google reviews. We'll be happy to assist you further!
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