It's a very good app but the library is nowhere near large enough to justify the price. The sleep stories for example are brilliant, they really work, but there are only six. It really doesn't take long for the repetition to make it harder to relax instead of easier and that's a real shame.
Developer response
Thanks for your feedback! We'll share this with the rest of the Balance team for further consideration as we make future updates to the app. If you have any further questions or any thoughts on how we can improve our app, email us anytime at [email protected]!
The content itself is fantastic and I really enjoy using the app, but the tracking bug makes it harder to stay motivated because it feels like your progress isn’t being recorded properly. If the developers could fix the progress tracking and calendar so it accurately logs completed sessions, the app would easily be five stars.
Developer response
Thank you for mentioning this. We would love to learn more about your experience. Would you mind reaching out to [email protected] so we can put you directly in touch with our team? Thanks in advance for your help; we appreciate it!
its good for new comers
Developer response
Hi there. Thank you for your kind feedback! We're thrilled to hear that you are enjoying our app! If you have any further questions or feedback, email us anytime at [email protected].
Love the app and have enjoyed using it but now have to cancel because you do not offer a monthly pay option. It's just not cost friendly unfortunately since you have to pay for a yearly subscription.
Developer response
Thanks for your kind and helpful feedback about our app and our pricing! We do have a monthly subscription option, and we often offer promotions, discounts, or special pricing to help with the cost. If you have any more questions or would like us to check on your payment options, email us at [email protected].
loving the app. however, the soundscapes have a glitch (at least for me), when I put for ex 1 hour, after 10 it remains at 59 mins remaining, this until I enter the app to work again until I lock the device. weird, but I love the app in the rest, really helpful.
Developer response
Thank you for your feedback! We're sorry to hear that you're experiencing an issue with Balance. Please get in touch with us at [email protected] and tell us you’re from Google reviews so we can find out more about the issue and assist you. Thanks for your patience!
I really like the app but hate how the singles just stop cold at the end of the designated time period. Can't find a setting to get it to fade out gently.
Developer response
We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].
great app while the free trial lasted... no lifetime purchase option and the last thing i need during a financial crisis is yet another subscription service. and of course all the sleep tracks are locked behind a paywall. i miss this app so much... I used it every night before it showed me the door. hopefully i can find a new narrator somewhere else.
Developer response
Hi there! We're happy to help you with a lifetime membership. Please email us at [email protected] and mention that you're reaching out from Google reviews. We'll be happy to assist you further!