J Friah
Feb 14, 2026

I am a Lifetime Subscriber now also faced with the same, uncorrected, issue that support keeps mentioning "to be addressed in the release following the holiday season" as of mid Jan 2026. App stops audio playback and will not continue after hitting play button again. Version 1.192.0 (948) now 1.195.0 (953) Android Pixel 8 Pro. Please fix. NOT RELAXING NOW! new update still NO FIX

Developer response

Hi there! Our team has released a new version of Balance that should resolve the issue you're having! When you have a moment, please update Balance to the latest version. If you have any questions in the meantime, please feel free to reach out to us at [email protected]!

Stephen Cross
Feb 12, 2026

Great app in most ways, but just so buggy. My meditations freeze regularly and restarting the app rarely helps. I've more than once just had to bail on meditating through the app because it simply refuses to work. It's a real bummer.

Developer response

We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the next update. If you have any questions in the meantime, please feel free to reach out to us at [email protected].

MJV
Feb 11, 2026

Too much body scanning and I don't think I'm getting much out of it. I just started Foundation 3 and it doesn't seem much different then the first 2. I don't know.

Developer response

Thank you for your feedback! We're sorry to hear that you're experiencing an issue with Balance. Please get in touch with us at [email protected] and tell us you’re from Google reviews so we can find out more about the issue and assist you. Thanks for your patience!

Matthew Severn
Feb 10, 2026

Running through the Foundations plan and there is waaaay too much speaking and "guidance". I understand a degree is required, but this is near constant and so repetitive. It is really not conducive for effective meditation. Shame, I wouldn't recommend this one.

Developer response

Thanks for your feedback! We'll share this with the rest of the Balance team for further consideration as we make future updates to the app. If you have any further questions or any thoughts on how we can improve our app, email us anytime at [email protected].

Grigory Kopeykin
Feb 10, 2026

what's wrong with voice selection? i don't want to hear a teacher's voices

Lisa S
Feb 5, 2026

I use the brown noise every night to help me sleep. getting sick of the app bugging and stopping the playback for no reason. completely closing and reopening the app doesn't always fix it either.

Developer response

We’re sorry to hear you’ve been experiencing this issue with Balance. We released a new version of Balance, which should address the issue. If you are still having trouble after the update, please feel free to reach out to us at [email protected]. Thanks for your patience!

Jess Jackson
Jan 28, 2026

This app cost HUNDREDS of dollars and (1) doesn't have major updates; it's often the same meditations, and (2) freezes when your phone screen goes to sleep. If you wake it back up again (already not a great experience mid-meditation), it won't actually continue to playback. The devs and PMs of this app have a lot more work to do before it would be worth the insane premium I paid for it. I'm really frustrated by this app, which is ironic considering it's a meditation app.

Developer response

We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix released soon. If you have any questions in the meantime, please feel free to reach out to us at [email protected].

Mark Adams
Jan 17, 2026

App doesn't run on Samsung 24 The first session locked up 5min in after that I tried 10 sessions all but 2 locked up the longest session to complete 5min. Tech support took multiple emails & a bunch of info to tell me it's a known issue with no time line. The small amount I heard sounded good but every session beyond 5 min locks up so waste of time.

Developer response

We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].

Robin Low
Jan 10, 2026

it has recently became buggy. As I medidate, the app closed due to inactivity and it wasnt playing. Pressing play button doesn't resume the program, and I had to start the session all over again.

Developer response

We’re sorry to hear you’ve been experiencing this issue with Balance. We expect to have a fix in place in the release following the upcoming holiday. If you have any questions in the meantime, please feel free to reach out to us at [email protected].

Tom Foxtrot
Jan 7, 2026

Wanted to see what the accents were like, only seemed to have 2 available and they are American accents which isn't for me. Also, I got the initial offer to signup which I skipped past. Then I went to try the content and another offer popped up offering it for less than the first offer (within a minute of the first offer). Felt desperate and deceptive. Uninstalled.

Kate Stephens
Jan 4, 2026

I used to love this app for sleep stories, but recently the narrators voice has changed, talking quickly and excitedly - it does not promote sleep!!! Please hear this feedback and make a significant change. I was such a huge fan before....

Developer response

Thank you for your feedback. We would love to learn more about your experience. Would you mind reaching out to [email protected] so we can investigate this further and assist you? Thanks in advance for your help; we appreciate it!