Sean s
Apr 6, 2026

works good for checking in, has lots of workouts and tutorials. Unfortunately there is no way to save/bookmark your favorite workouts, forcing the user to have to search for a workout every time they leave the workout screen.

Jerome White
Mar 28, 2026

When I check-in after the gym it doesn't show up in my check-in history.

Developer response

We're sad to hear that you're having trouble with the PF App. Contact our support team for assistance here: https://planetfitness.app.link/support

David B.
Mar 25, 2026

There needs to be a location in Hollywood, CA. plenty of leasing spaces out that way.

Jon Keesling
Mar 21, 2026

guest pass process is unnecessarily complicated

Developer response

Thanks for your feedback, and we appreciate you sharing your experience. We regret to hear the guest pass process felt complicated, as we aim to keep things as simple and convenient as possible. We recommend connecting directly with your local club’s management team, so they can better understand your concerns.

Faundest Wi.
Mar 14, 2026

very good work outs to follow- I however think the app would benefit from a search function or a save function for work outs so I can have my favorites available as needed without having to dig through all of the categories

Developer response

Thanks for sharing your feedback with us! We're constantly working on ways to improve the PF App experience, so we'll be sure to pass this along for you.

Penny Wilson
Mar 12, 2026

The crowd meter can be wildly inaccurate- May show one or maybe two bars out of ten on the meter but nearly every treadmill is taken, half the bikes taken and most of the weight stations are occupied. Most of the "deals" are what you can online without PF. The tutorials would be more helpful of you could filter by equipment, difficulty or ability- not all of us are spry uninjured 20 something year olds with new joints.