Grant Quinn
Apr 7, 2026

Brilliant...

Developer response

💛💜

Brett Lees
Mar 28, 2026

unfortunately moving to Zwift. Rouvy glitches mid course and restarts. Great to have IM courses but only if you can actually ride them

Developer response

Hi :) Thanks for your review; however, we're sorry to hear that. If you want to give us one more chance, please get in touch with us via [email protected], and we'll do our best to help. 🙌🏻

Bernhard H
Mar 25, 2026

Losing all your progress when cancelling your subscription is a low bar. Also no cancellation possible in app, only in browser. Edit: One star instead of two for misleading AI answer to initial rating.

Developer response

Hi :) Yes, you can manage your subscription on the Riders Portal. It only takes a few steps to cancel. And if you need any assistance, we're always here for you! 🙌🏻

marc van den berg
Mar 22, 2026

Crashed on oneplus 3 tablet. Crashed 2 times today during my ride. Not the first time in the last week.

Developer response

Hi :) We're sorry to hear about your experience. Please get in touch with us via [email protected], and we'll do our best and look into your case. 🙌🏻

Deea Avram
Mar 18, 2026

I'm so tired of this app not synching my workouts. It works OK sometimes, but then every once in a while, it just does not sync with Final Surge, the chatbot is useless, customer service is slow, and I end up wasting an hour or more, trying to get things synchronized, or creating the workout manually on my laptop... I just can't anymore. The one thing I hate most in life is when others waste my time. Looking forward to cancelling the subscription.

Developer response

Hello :) We're sorry for your experience. Please get in touch with us via [email protected], and we'll look into your case. 🙌🏻

Ed Nelson
Mar 17, 2026

Coming from bkool and this app rarely works. Dropping my sub

Developer response

Hi :) We're sorry to hear about your experience. Unfortunately, currently there are issues with the app update. We're doing our best to make it work without any flaws as soon as possible. 🙌🏻

Mark Philp
Mar 10, 2026

App ok but shouldn't have to be forced to use it instead of the PC - Rouvy now forces an upgrade on older macs then tells you it's not compatible!

Developer response

Hi :) We're sorry for this experience. Please get in touch with us via [email protected], and we'll do our best to help you 🙌🏻

Natascha Bomm
Mar 9, 2026

Loved it so far but on my last two ride attempts the screen just froze mid ride, luckily towards the beginning and not at the end, had to completely close the app and then obviously all my progress was gone and I will have to do those routes again, but what's the point if it's just gonna crash again?

Developer response

Hi :) We're sorry to hear about your issues. Please check your Internet connection, and you can also download the route beforehand. If these steps don't help, please get in touch with us via [email protected], and we'll try to help you. 🙌🏻

Alexander Alvarez
Mar 7, 2026

asking me to update the app but my device isn't compatible with the new version. don't let me ride. I just want to ride with the old version

Developer response

Hi :) Please get in touch with us via [email protected], and we'll help you. 😌

Al L
Mar 7, 2026

I've been a Rouvy user for years and the app was reliable on my Samsung tablet, but now Rouvy requires an update that the store says is unavailable.

Developer response

Hello :) We're sorry for this experience. Please get in touch with us via [email protected], and we'll do our best to help you. 🙌🏻

Carlos Montes de Oca
Mar 6, 2026

great experience

Developer response

Keep going and enjoying your rides 💜

Dush Patel
Mar 5, 2026

much better than zwift for me. I like going all over the world and it's revolutionised my training. I couldn't ride 45 mins indoors now I'm doing 3.5 hours

Developer response

Glad to hear that! 💜 Keep training and riding 🔥

virta555
Feb 28, 2026

terrible terrible experience. spent 30 mins registering. And after getting credit card entered i was unable to login to the app. And guess what, i can not even remove my card from being charged. i am going to report it to google and local fair business burou as a fraud. Terrible experience

Developer response

Hi :) We're sorry for your experience. Please get in touch with us via [email protected], and we'll try to help you! 🙌🏻

K N
Feb 27, 2026

The app seems fine other than virtual shifting not seeming compatible. Real problem seems to be with support. I had a request for a refund the day after trial ended. I received a positive response like I was going to be refunded, a little more information was requested and given and since then I've been ghosted. No follow up, no response. Very disappointing.

Developer response

Hi :) We're sorry for your experience. Unfortunately, our customer care team can get busy during certain seasons, so there may be some issues. But we're always doing our best to help you. Please, in case of waiting for an answer, write to us again 🙏🏻

Julian Gent
Feb 22, 2026

bring back the old version. I just want to get on the bike and ride. I don't want to spend 15 minutes setting the thing up everytime. I hate ghost riders. Can't see half the stats because it is too small and the colour's dont have enough contrast. So badly want to switch to something else. Used to be good now it is too complicated to use through Apple TV App and remote.

Developer response

Hi :) Thank you for your feedback. We value all reviews, and we'll share your insights with our colleagues on the development team. Have a great day!

CE
Feb 11, 2026

No sound is not real world. Don't waste your time. Stick with Zwift.

Developer response

Hi :) Thanks for your feedback! We're doing our best and working on sound. So soon you'll be able to ride with sound. 💜

Kellan Reierson
Feb 5, 2026

Really wanted to try this out to see if it would work for me to replace this. The app doesn't let you create an account and just tells you to do it from their website. I went to their website created an account then it wanted my credit card info to setup a subscription. I left the website before giving my payment info, went back to the app, it let me login, then it said I needed to go to the website to finish account setup where it wanted my payment info. I'm not paying to try out an app.

Developer response

Hi :) We understand that it might be an obstacle for you. But you need to know that we want to prevent people from abusing the system, creating multiple accounts and cheating on ROUVY. 😞 We believe that you want to try it and subscribe at the best. 🙏🏻

Luis Gomez
Feb 1, 2026

limited features. it is better in pc

Developer response

ROUVY can be run on a laptop, tablet or mobile phone. Everyone has to choose what suits them best 😇

Nic Joubert
Feb 1, 2026

This app shouldn't even be listed. Slow, glitchy, don't connect to trainer, laundry list of issues hence all the other reviews. Absolute joke that it's even listed as compatible on Chromebooks.

Developer response

Hello, Thanks so much for your message. Regrettably, the ROUVY app is not currently supported on Chromebook devices. At this time, we do not have plans to make it compatible in the near future. We apologize for any inconvenience this may have caused. Thank you for your understanding. Best regards, ROUVY Team **THE INFORMATION IN THIS EMAIL...

Peter Z
Jan 29, 2026

Cog&Click doesn't works... With every update It's geting worst! Edit: now it's working exactly 1min

Developer response

Unfortunately, the Zwift Click & Cog version 2 isn't compatible. 😌 We have done everything possible, including repeatedly requesting the necessary information from the device manufacturer, but unfortunately, we have not yet received their support. 🙈 You can change gears on the riding screen, via the keyboard, or the CompApp.

Warden Elf
Jan 27, 2026

The app is not functioning properly. Whenever I start a new ride or a workout the app is automatically pausing it, although everything is perfectly connected. This is so tiring and time consuming. If the problem persists I'll definitely cancel my subscription. Shame!

Little Nelsky
Jan 25, 2026

I am forced into a free trial before gaining access to any free version - and I am forced to put payment details in... Which as someone with ADHD is an unnecessary risk - thought I'd try anyway - but turns out you can't sign up on the app, and the web page kept failing. Welp, maybe its great, but seems like too many bugs and hurdles just to 'try' an app - guess I'll try elsewhere since this does not seem to work in any capacity.

Developer response

Hi :) We're sorry for your experience. The sign-up process is usually trouble-free, and if any obstacles arise, we're ready to help you at [email protected]. We offer a seven-day free trial which you can cancel anytime. Adding credit card details helps us prevent ROUVY from being abused by creating many accounts. We believe you understand 😇

John McAllister
Jan 24, 2026

very impressive

Developer response

Thank you for your feedback 💜

Cliff Mcglamry
Jan 20, 2026

I don't see very well. this app forces my phone into landscape mode and the normal bottom of screen buttons can't be accessed. everything is way too small to read. appears to be the same as the PC app. that works well on the much larger screen.

Developer response

Hi :) You can start your session in the main ROUVY app, then move to the CompApp, which is optimised for mobile devices, and control your ride from there. More information on the following link 🔗 https://support.rouvy.com/hc/en-us/articles/10630989850641-ROUVY-Companion-App

alex Vazquez
Jan 19, 2026

The graphics are good and the experience too,eay to use and a lot of options

Developer response

Thank you for your feedback, and keep enjoying your rides 💜

Patricia S
Jan 19, 2026

Pricey and for the price its not working well. I am going to have to give it a pass and try something else. Tech support offered to look into the problem but they likely won't fill my wallet or bank account so I will let it rest.

Developer response

Hi :) We're sorry to hear about your experience. Please get in touch with us via [email protected], give us more details, and we'll look into your case 😇

dave kenny
Jan 17, 2026

Good AR rides, good user interface. Just got too pricey for me in the end. That and the fact that developer response is non-existent. Tried the companion app but it just plain doesn't work. Moving on to Kinomap for half the price.

Developer response

Hello, may you please write to [email protected]. They will be happy to assist you. Thank you for your understanding and cooperation.

Robert Kay
Jan 16, 2026

these guys have put work in. if you take the time to get your setup right, works really well

Developer response

Hi :) Thanks for your feedback! What do you mean by the right setup? 🤔 Let us know at [email protected] - users' feedback is so essential for us! 💜

Mark Davies
Jan 12, 2026

Has been a game changer for me cycling indoors, fantastic routes and community! Realistic and fun!

Developer response

We're happy to hear that! Keep enjoying your rides 💛

luanne dimaggio
Jan 12, 2026

very very happy to have this app inspiring to stay healthy

Developer response

Thank you for your feedback! Keep going 💜

Stephen Cummings
Jan 9, 2026

The search function continuously fails to work, as do other sections of the app. The support from Rouvy is slow and ineffective. When it works, it's great, but in my experience it is verrrrry unreliable. Edit January 2025: happy to say reliability seems to have improved greatly of late.

Developer response

Hi Stephen :) We're sorry to hear about your feedback. Our customer care team is doing its best, and unfortunately, it sometimes takes more time to respond. But we're here for you on all our channels and ready to help! 😇

George Ouimet
Jan 1, 2026

Won't allow me to type in user ID in Chromebook. :( Can't use. That's crazy.

Developer response

Hi :) Unfortunately, ROUVY isn't available on Chromebooks. We're really sorry, but if anything changes, we'll let you know. 😇

Ingo Skupin
Dec 31, 2025

After the 4.4.2 update, stability is _bad_: First, the app froze after a few seconds on the search tab and stayed frozen. Then, after completely killing and restarting the app, all tabs only showed a loading circle thingy for about a minute.

Developer response

Hello :) We're sorry to hear about your experience, which isn't a usual case. If you encounter any technical issues, please get in touch with us at [email protected], and we'll do our best to assist you in finding a solution. 😇

pwheels76
Dec 25, 2025

By far the best indoor cycling app i've ever used. Every update is improving the riders experience & training to keep you more focused. The realistic visualisation of the routes keep you more immersed to be able to ride for longer. With hundreds of routes from all over the world & so many training workouts & plans, its definitely worth 5 stars.

Developer response

Hi :) Thanks for your feedback, and keep enjoying your rides 💜

Doc Wauzi
Dec 23, 2025

Superb video footage (but limited curated tracks from all over the world but few local ones), great UI and detailed useful widgets. Requires payment info even for the 7-day trial :-( Showstopper for me is that virtual shifting is only supported on select trainers; my ThinkRider XX-Pro shifts fine in MyWhoosh, but no support here. Kinomap at least supports a manual power factor; nothing here.

Cebotari Vladimir
Dec 21, 2025

Very realistically

Developer response

Happy to hear that! 💜 Our goal is to provide you with the most realistic experience possible! 🤩

George Smith
Dec 20, 2025

Minor niggl, but this app will be 5 stars when the calendar is available in the app not just the rider portal. Get everything in one place!

Blaž Sovdat
Dec 19, 2025

Abysmal Android experience. Wahoo Kickr connection is flaky.

Developer response

Hi :) We're sorry to hear about your experience. Please contact us at [email protected] and provide us with more information. We'll be happy to look into your case and help 💛

Julian Mitchell
Dec 15, 2025

The concept and video content is great. The problem is the APP just doesn't work properly. Everytime I want to do a ride I have to uninstall the APP and reinstall it because it will not find anything when I do a search, it won't find my favourite rides or history. I've tried killing all other APPS from running, clearing Cache etc, but the only solution is to reinstall the APP everytime I want to do a ride. This takes up so much of my limited available ride time. I may have to go to Zwift instead

Developer response

Hi Julian :) The app typically works without any issues, so we are sorry for your experience. Please get in touch with us at [email protected], and we'll be happy to help. 💜

Neil Clarke (N31L65)
Dec 14, 2025

I just love the look and feel of rouvy, the work outs are great and I love having so many routes to choose from, I use Google home to cast from my android phone to a monitor and it works just fine. I'm returning to cycling after a hiatus of a few years and Rouvy definitely getting me fitter in a really enjoyable way!

Developer response

Thank you for your review 💜 Keep enjoying the ROUVY's real routes 💛

Danny Popov
Dec 12, 2025

I came to Rouvy from Zwift and love the real routes. It makes indoor cycling much more enjoyable.

Developer response

Hi, and thank you for your feedback 💜 We're happy to hear that you're enjoying your session and keep fancying the ROUVY app 💛

Jason
Dec 11, 2025

Rouvy is a cool concept but the app and user experience is complete garbage. I actually paid for an annual subscription but I can't load a workout hardly ever with half gigabyte internet speed. I don't even think I'd continue to use Rouvy if it was free. Update: I need stable internet per the developer comment. I have 1GB fiber internet.

Developer response

Hi! We're sorry to hear about your experience. To run the ROUVY app smoothly, you require a stable internet connection. You should also try downloading the route beforehand. This should help the app work properly. 😇

Tiny Life Big Adventure
Dec 9, 2025

rides are great but the app is very slow or unresponsive and needs a lot of work. I think once these problems are solved it would be worth the monthly fee but if you can't search for a ride easily or have the app load then it's not worth the steep monthly price.

Developer response

Hi :) Thank you for your feedback. Please first check your Internet connection and your device memory. If everything is okay, please get in touch with us via [email protected], and we'll be happy to help. 😇

Nicholas Shenton
Dec 7, 2025

I'm not keen on giving payment details on a free trial, so I didn't proceed further. none of the other similar apps have this in place.

Developer response

Hi :) We believe you understand that entering your details is a common practice used by other companies as well. You can immediately cancel a subscription and still enjoy your free trial till the end. 😇

Ali Haider Malik
Dec 7, 2025

I've tried Rouvy, I've tried mywhoosh. Nothing comes even close to Zwift. So annoying and so many bugs with routes you downloaded disappearing, same problem as mywhoosh. Never encountered any bugs with Zwift, definitely worth the premium on subscription

Developer response

Hi, and thank you for your feedback :) We're sorry to hear about your experience. We're always here for you at [email protected]. If you'd like to give ROUVY a try, please let us know, and we'll be happy to assist you with any issues so that you can ride ROUVY's real routes from all over the world. 🌍💜

Shawn Rupp
Dec 5, 2025

Please add compatibility for Chromebook!

Developer response

Hi :) Thanks for your feedback. You're right, the ROUVY app isn't compatible with Chromebooks. If anything changes, we'll let you know 💛

Logan R.
Dec 2, 2025

Great app for cycling, however, stability seems to be an issue. I have to close and reopen the app a few times just to get to my course selection. Really frustrating and needs to be fixed.

Developer response

Hi :) That's not a standard user experience, and we apologise for any inconvenience. Please get in touch with us via [email protected], and we'll help you 😇

GloJean
Nov 30, 2025

I created an account, reviewed the routes and even synced to my trainer in considering to switch from Zwift to Rouvy. Then I discovered the avatars can only be "customized" to resemble white people, which I am NOT! Really ROUVY"people. What real world are y'all in?

Developer response

Hi :) Thanks for your feedback! We're continuously improving, and the same applies to the avatars. So hopefully in the future, we'll offer you more skin colours 😇

Brian P
Nov 28, 2025

LIke others before me, the app will not allow me to log in on a Chromebook. Thanks for offering the free trial that I cannot use.

Developer response

Hi :) Unfortunately, Chromebooks aren't supported. Hopefully in the future 🙏🏻

Carl Smit
Nov 28, 2025

Great experience!

Developer response

Thanks for sharing your experience 💜

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