Stephen Cummings
Jan 9, 2026

The search function continuously fails to work, as do other sections of the app. The support from Rouvy is slow and ineffective. When it works, it's great, but in my experience it is verrrrry unreliable. Edit January 2025: happy to say reliability seems to have improved greatly of late.

Developer response

Hi Stephen :) We're sorry to hear about your feedback. Our customer care team is doing its best, and unfortunately, it sometimes takes more time to respond. But we're here for you on all our channels and ready to help! 😇

George Smith
Dec 20, 2025

Minor niggl, but this app will be 5 stars when the calendar is available in the app not just the rider portal. Get everything in one place!

Mark McCann-Wood
Oct 30, 2025

come on rouvy get your act together! price increases 40% & events crash & app continuously pauses (30th Oct). I've subscribed for years, this isn't good enough

Developer response

Hi :) We're sorry for this experience and believe that your next session on ROUVY will be better! We do our best to prevent this from happening again 😇

Greg
Oct 25, 2025

1. once I login app freezes 2. ok...had to complete profile 1rst...once that was done the app worked fine.

E G
Aug 3, 2025

Great experience with some improvements. I've been using rouvy for 2 years now and I personally like real life rides over drawings like zwift or mywoosh. The services and rides keep improving and it's very smooth. My 2 minor gripes are the login process, which keeps logging me out on a regular basis although I checked the "keep me logged in". Then the reset password is very buggy. Why don't you send a code by email or phone? Last, although the ride search has improved, it still needs work.

Developer response

Hello, thank you so much for your feedback. Please write to [email protected]. They will be happy to assist you. Thank you for your understanding and cooperation.

E G
Jul 2, 2025

Overall very good experience. Good UI, smooth experience. Just a minor occurence which gets annoying: I'm on occasion logged out even though I check the "remember me" . Why does that happen? Of course I don't remember the password. Why don't you send a code like most websites these days?

Developer response

Hello, thank you for your feedback. May you please write to [email protected]. They will be happy to assist you. Thank you for your understanding and cooperation.

Ioannis Kouzilos
Apr 23, 2025

very promising! I have completed two sessions so far. the interface not too difficult to figure out especially if you are using similar apps. the realism adds a whole different experience to my work outs! I am also surprised how it brought up my trainers "weakness" where is it slow to react on resistance by changing of elevation. I am using the Wahoo Rollr trainer. but overall very impressed. I will use it for a few months and see if it is truly a replacement of my other virtual training app.

Developer response

Hello, May you please write to [email protected] they will be happy to assist you. Thank you for your understanding and cooperation.

Barry Renton
Apr 20, 2025

works very well

Developer response

Hello, thank you so much for your kind feedback. Enjoy your rides 🚴‍♂️💪

Jarod F
Apr 15, 2025

App has been improved significantly since I first tried it and am now a subscriber. They do take customer feedback in mind when making updates and improvements. there have been significant additions and improvements over the past year alone.

Developer response

Hello, we are sorry for the problems you experienced with the Rouvy app. May you please write to [email protected] they will be happy to assist you. Thank you for your understanding and cooperation.

Corey Sawkins
Mar 15, 2025

Great indoor cycling app, I like the realism and the scenery is great. In the workouts, it's hard to go from sprint to cool down, since the difficult drops suddenly and you lose pedal, the app pauses the session, but as long as you keep pedaling it'll fix itself. just a bit annoying.

Developer response

Hello,Thank you for your feedback, may you please write to [email protected]. They will be happy to assist you. Thank you for your understanding and cooperation.

Paul Barratt
Mar 13, 2025

Please support Nvidia Shield. Its a more than capable device and one platform more than Zwift supports. Otherwise would have 5 stars.

Developer response

Hi Paul, thank you for your feedback, we will add your suggestions to our customers' wishlist. Stay safe and enjoy your rides :-)