Horrible! With each update there's more and more issues. Last update messed up the step counting by not picking up until you go at least 10 steps. Now this last update 3/2026 the step count doesn't start at 10 steps it starts whenever it wants and isn't accurate. I wear a health tracker watch that is accurate and the Samsung Health app is ALWAYS at least 4k behind. I use this app to help with my doctor visits to keep up with my activities but it doesn't! This needs to be fixed immediately!
Developer response
Hi, Christina Collins! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
after last update not recording steps right , i.e. Samsung records 800 steps in 6 minutes of activity while Google fit recorded over 2000 steps for the same period which was 20 minutes not 6 minutes
now the worst ever app not going to use it any more see why less people are doing the monthly challenge I have done more steps then a friend in my top 6 and after midnight she she goes above ne why is that I walk more step every day when my samsung watch dead glad I did not buy another samsung watch steps need to be sorted out if I could put no stars i would . I don't care about sleep on the app the worst ever app getting to be the worst app ever dont care if I do daily targets any more
Developer response
Hi, joel abey! We apologize for any inconvenience caused. You can be reached the contact us via Samsung Members application→Support→Ask Questions. If you are in US, please contact us at 1-855-795-0509. Thank you!
the last update is very bad the step counter stops abnormally هذا التحديث سيئ للغاية لا يحسب الخطوات الا نادرا كيف يمكنني ان ارجع الى النسخة التي قبلها après la mise à jour du 23 février le conteur de pas est devenu unstable et se bloque toujours veuillez résoudre ce problème ou nous laisser la mise à jour avant le 23 février
Developer response
Hi MEKNI ABDALLAH! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Enjoy the Samsung Health application.
I've lost what I had on flirtyneibours and can't get it back
Will send ads as notifications just fine but the medication reminder does not work half the time. Fine for step tracking but anything else they seem to prioritize making money over keeping you healthy.
Developer response
Hi, Zoey Price! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
the tracker used to work well until the last update now it doesn't track well when walking
Developer response
Hi, Phillip Nguyen! We are sorry for the unpleasant experience. Real-time step counting on mobile devices is no longer supported on the latest version. Instead, it now syncs and updates with about every minute. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
I love this app for tracking different things. But, for some reason it suddenly isn't letting me log things. Please fix ASAP.
Developer response
Hi, Brandi Staggs! We thank you for loving the app and we're truly sorry that you have been experiencing some issues with the Samsung Health app. Please follow the steps Settings-Applications-Samsung Health app-Storage-Clear cache. If you still have any issues please contact us at 1-855-795-0509. Thank you.
doesn't connect well through health connect to other apps. double logs data
Last update ruined this app. Don't post your phone number again. Not going to call you anyway. Update: I'm close to giving up and uninstalling this app.
Developer response
Hi, Igor4droid! We are sorry to hear about your experience with Samsung Health. We will take this as a valuable feedback and submitting your review to our development team for future reference.
Sporadic Run Tracking. It does not measure the proper distance, measures maybe 1km, but when viewing on another map app I had ran 2.5km
Got a new phone, 3a nothing, it counts steps only when feeling like it. Counting and then stopping on some numbers, restarting doesn't help. Guess I have to switch.
Used to love it, but I can no longer access BLESSLIFE fitness routines
Step counter has stopped updating live. Even while using my phone steps do not update. Before this was not an issue.
what is going on with the minutes part of the app (exercise)? steps and calories are counting, but exercise time is not working. please look into this. Here again. 10,434 steps, 317kcal, 0 mins. WHAT EXACTLY IS WRONG??? Can you guys please fix this? I'd hate for it to record as my not meeting my target. I have complained about this thing before yet nothing has been done. Update: absolutely nothing has yet been done since I made this complaint.
This app is wildly inaccurate after recent updates. It has made my watch useless from a health monitoring perspective - which is why I bought it. So very unlike Samsung; who are usually excellent.
Following the recent upgrades, the system's performance has deviated from its original specifications, particularly concerning the heart rate monitoring functionality.
Developer response
Hi, Cheri R! We're truly sorry that you have been experiencing some issues with the Samsung Health app. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
I use this to do various tracking. Nothing is accurate anymore. I'm being asked if I want to end my pregnancy tracking?? I know that 1 star is probably the only way the poor updates get reviewed.
Developer response
Hi, Kelly Boyer! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
This app always bugs out on me and just loads when I open it.
hope ur knox isnt tripped lol
1. new problem. not working with latest security update. 2. still never properly tracks elevation gain/loss as bicyclists want
Developer response
Hi, William Smith! We are sorry to hear about your experience with Samsung Health. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
This app makes some of the dumbest, yup the absolute dumbest suggestions. Example: I get up at 5:30 a.m. It suggests I go to bed at 6:30 in the evening.😳🤯 NONE of the health suggestions that it's given me so far would help, and it constantly fails. FYI, I'm normally a Samsung girl because it's usually rather reliable. Just not this app. I'm going back to Fitbit. Not as many features but usually reliable. I was asked to updated my review after the automated response. It's not better.
Developer response
Hi, Rashima Williams! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
does not accurately count steps , measure distance , time etc
in latest update the sync is not working properly with the watch 7 one ui 8,
Tried to download my personal data. it requires 2FA. Sent an email verification. I clicked the button to verify. But the POS app doesn't acknowledge the verification and won't let me download it. I repeat the steps with the same results... FAIL.
Developer response
Hi, D C! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
not working properly since Last ૩ Day's...
Move the search bar back up where it belongs. This one change has made entering food needlessly difficult. Search bars belong up top. Don't be tech illiterate.
Developer response
Hi, Richard Parker! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
don't trust anything samsung
Developer response
Hi, leafey! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
It's pretty terrible and a waste of money. I regret buying the watch as my cheap watch from Amazon was more accurate. It told me my sleeping O2 was extremely low. I paid for a sleep study and it's just fine. It tells me that my heart rate dips in the 30s. I have had multiple EKGs and testing and my heart is just fine. I constantly get high stress alerts when I am doing nothing and feel fine. Basically, it's cost me a ton of money. It's good for the time. That's about it. Huge disappointment.
Developer response
Hi, A KJ! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
The generic search feature for adding food is rubbish. For example, the same food is listed more than once all with different caloric values, how ? Since the update there are now 2 additional steps for searching food 🥴. Water keeps defaulting to floz. Very annoying workout routines keep appearing. Keeps adding features to the home layout after I have removed them. Unfortunately I am tied into the Samsung echo system so can't change unless I want to start from scratch 😫
Developer response
Hi, syMarcAn! We apologize for any inconvenience caused. The issue of the 'Food search' has been confirmed by the department in charge and will be fixed through a future update to the Samsung Health app. Thank you!
doesnt work on my s23+, just spins and spins
Developer response
Hi, zack smith! We're truly sorry that you have been experiencing some issues with the Samsung Health app. Please follow the steps Settings-Applications-Samsung Health app-Storage-Clear cache. If you still have any issues please contact us at 1-855-795-0509. Thank you.
I give it permission to tell me my steps and says to me "YoU nEeD pErMiSsIoN fOr Us To TeLl YoU YoUr StEpS" even knowing i did
samsung app developers: Why in the app no longer have manual workout record option? where is specific workout start button? This app is loosing its core features one by one.
Doesn't track steps properly anymore. i have Google Fit installed and the other app tracks steps properly. Good riddance Samsung
doesn't open.
genuine data farming slop. its useless. the sleep records are inaccurate, the recommendations tell you to go to bed in the middle of the day. I dont get off work until 4pm but it wants me to go to bed at 2pm? its only purpose is to act as a health app while farming you for data. they dont even try to keep it a functioning app anymore. do not use as a reliable health app.
Developer response
Hi, Amante Mendoza! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
Removing pause option from steps counting is very ridiculous. Counting steps while biking and car driving. Bring back pause steps option.🤦🏻♂️👎
I cant believe it stopped tracking my metrics after I disabled notifications and alarms. I don't want the intrusive reminders to do steps. This one thing makes the app unusable.
with newly updated program , the pedometer was not collecting actual steps when network was not avail, or in mobile screen was in off. loosing energy of 10 minutes out of 55 min walking. till last February app is good. now this app damaging energy. per minute i usually steps more than 115 per minute. now it's counting only when screen on, and stops reading pedometer when signal not covered in some areas
since when I updated this app its not been normal, always hooking and reading wrong
this app is ruined. last year I had options to add specific workouts, like cycling. this option is now completely removed from the app, or made so difficult to find, that I immediately stopped using it
update ke baad open tak nhi ho rha , really disappointing
fix steps, can't call no either
live step counting is removed, id rather use google fit or other fitness app
rubbish
whatever Samsung product you have returned it today. uninstall this app return your Samsung products and never buy them again. do not buy anything from Samsung do not use their products do not use their apps do not touch anything from Samsung. you are getting overpriced Advil garbage that does nothing but harvest your data and barely function. this app is useless consistently wrong and it's nothing but ads when you open it. do not buy anything from Samsung ever.
Developer response
Hi, Jordan Leitten! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
app update has broken sleep records
after the update my past records not found
Just recently the step counter is no longer showing number of steps taken real time, it usually takes about 20 minutes to reflect and not accurately counted.
Developer response
Hi Akinbamidele Akinsorotan! Thank you so much for the positive feedback. Enjoy the Samsung Health application.
Horrible update on the steps tracking system. Caused more problems than help for all my family members. Disappointingly, I had to reinstall the November version because the newer ones absolutely sucks.
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