Horrible! With each update there's more and more issues. Last update messed up the step counting by not picking up until you go at least 10 steps. Now this last update 3/2026 the step count doesn't start at 10 steps it starts whenever it wants and isn't accurate. I wear a health tracker watch that is accurate and the Samsung Health app is ALWAYS at least 4k behind. I use this app to help with my doctor visits to keep up with my activities but it doesn't! This needs to be fixed immediately!
Developer response
Hi, Christina Collins! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
The " pause step count " option is not available post the app update. steps are counted automatically when I am driving also. Not good .
step count not work continues as before update.
Auto-sync is not great. The integration with Health Cinnect is very poorly done and unreliable.
Developer response
Hi, Adithya Iyer! We are sorry to hear about your experience with Samsung Health. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
after last update not recording steps right , i.e. Samsung records 800 steps in 6 minutes of activity while Google fit recorded over 2000 steps for the same period which was 20 minutes not 6 minutes
Bring back real time step counting
Developer response
Hi, Mahk Smith! We are sorry for the inconvenience. We will take this as a valuable feedback and submitting your review to our development team for future reference. If you have any queries regarding the Samsung Health Application please contact us at 1-855-795-0509.
now the worst ever app not going to use it any more see why less people are doing the monthly challenge I have done more steps then a friend in my top 6 and after midnight she she goes above ne why is that I walk more step every day when my samsung watch dead glad I did not buy another samsung watch steps need to be sorted out if I could put no stars i would . I don't care about sleep on the app the worst ever app getting to be the worst app ever dont care if I do daily targets any more
Developer response
Hi, joel abey! We apologize for any inconvenience caused. You can be reached the contact us via Samsung Members application→Support→Ask Questions. If you are in US, please contact us at 1-855-795-0509. Thank you!
Great
Developer response
Hi, Sandy Zujewski! We appreciate you having time to give us an honest feedback! Thank you for the 5 stars! Enjoy Samsung Health Application.
the last update is very bad the step counter stops abnormally هذا التحديث سيئ للغاية لا يحسب الخطوات الا نادرا كيف يمكنني ان ارجع الى النسخة التي قبلها après la mise à jour du 23 février le conteur de pas est devenu unstable et se bloque toujours veuillez résoudre ce problème ou nous laisser la mise à jour avant le 23 février
Developer response
Hi MEKNI ABDALLAH! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Enjoy the Samsung Health application.
I've lost what I had on flirtyneibours and can't get it back
Will send ads as notifications just fine but the medication reminder does not work half the time. Fine for step tracking but anything else they seem to prioritize making money over keeping you healthy.
Developer response
Hi, Zoey Price! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
the tracker used to work well until the last update now it doesn't track well when walking
Developer response
Hi, Phillip Nguyen! We are sorry for the unpleasant experience. Real-time step counting on mobile devices is no longer supported on the latest version. Instead, it now syncs and updates with about every minute. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
I love this app for tracking different things. But, for some reason it suddenly isn't letting me log things. Please fix ASAP.
Developer response
Hi, Brandi Staggs! We thank you for loving the app and we're truly sorry that you have been experiencing some issues with the Samsung Health app. Please follow the steps Settings-Applications-Samsung Health app-Storage-Clear cache. If you still have any issues please contact us at 1-855-795-0509. Thank you.
doesn't connect well through health connect to other apps. double logs data
Last update ruined this app. Don't post your phone number again. Not going to call you anyway. Update: I'm close to giving up and uninstalling this app.
Developer response
Hi, Igor4droid! We are sorry to hear about your experience with Samsung Health. We will take this as a valuable feedback and submitting your review to our development team for future reference.
Sporadic Run Tracking. It does not measure the proper distance, measures maybe 1km, but when viewing on another map app I had ran 2.5km
love the app but I wish I could link my garmin smart watch for my steps
Developer response
Hi, Tyler B! We appreciate that you gave the app a try and liked it. We will take this as a valuable feedback and submitting your review to our development team for future reference. If you have any queries regarding the Samsung Health Application please contact us at 1-855-795-0509.
Got a new phone, 3a nothing, it counts steps only when feeling like it. Counting and then stopping on some numbers, restarting doesn't help. Guess I have to switch.
আমার pochender app।
Ring seems to work. Only on day 2 and the app is already failing to load. Disappointed more than likely returning to due app not functioning properly.
Developer response
Hi, Ashley Weaver! We are sorry for the unpleasant experience. Please follow the steps Settings-Applications-Samsung Health app-Storage-Clear cache. If you still have any issues please contact us at 1-855-795-0509. Thank you.
Used to love it, but I can no longer access BLESSLIFE fitness routines
Step counter has stopped updating live. Even while using my phone steps do not update. Before this was not an issue.
what is going on with the minutes part of the app (exercise)? steps and calories are counting, but exercise time is not working. please look into this. Here again. 10,434 steps, 317kcal, 0 mins. WHAT EXACTLY IS WRONG??? Can you guys please fix this? I'd hate for it to record as my not meeting my target. I have complained about this thing before yet nothing has been done. Update: absolutely nothing has yet been done since I made this complaint.
This app is wildly inaccurate after recent updates. It has made my watch useless from a health monitoring perspective - which is why I bought it. So very unlike Samsung; who are usually excellent.
Really love the app everything works great and there are so many features and settings. I dont use any other app for my workouts or calorie intake or sleep, its all in one
Developer response
Hi, Matthew Navarro! Glad to see you're loving your Samsung Health application! Thank you for the rating and have a great day!
The app lacks flexibility, and it often pauses in the middle of a high impact workout, understating my workout time.
Developer response
Hi, K Shaw! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
worked until it didn't. Galaxy 8 watch suddenly has no EKG monitor which is WHY I got the watch. Heart rate is mildly inaccurate (compared in the ER real time). what happened Samsung??
Developer response
Hi, Steffi 640! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
Following the recent upgrades, the system's performance has deviated from its original specifications, particularly concerning the heart rate monitoring functionality.
Developer response
Hi, Cheri R! We're truly sorry that you have been experiencing some issues with the Samsung Health app. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
I use this to do various tracking. Nothing is accurate anymore. I'm being asked if I want to end my pregnancy tracking?? I know that 1 star is probably the only way the poor updates get reviewed.
Developer response
Hi, Kelly Boyer! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
This app always bugs out on me and just loads when I open it.
Was nice. it is no longer showing my sleep and energy scores until late in the afternoon or not at all.
Developer response
Hi, Doreen Holland! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
hope ur knox isnt tripped lol
1. new problem. not working with latest security update. 2. still never properly tracks elevation gain/loss as bicyclists want
Developer response
Hi, William Smith! We are sorry to hear about your experience with Samsung Health. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
This app makes some of the dumbest, yup the absolute dumbest suggestions. Example: I get up at 5:30 a.m. It suggests I go to bed at 6:30 in the evening.😳🤯 NONE of the health suggestions that it's given me so far would help, and it constantly fails. FYI, I'm normally a Samsung girl because it's usually rather reliable. Just not this app. I'm going back to Fitbit. Not as many features but usually reliable. I was asked to updated my review after the automated response. It's not better.
Developer response
Hi, Rashima Williams! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
the app has the functions you'd like on a daily use (fit)app. the sleeptime is most of the times correct within about an hour more or less. the automatic caloriecounting is not correct. would love to see that working properly (it used to be correct?)
does not accurately count steps , measure distance , time etc
in latest update the sync is not working properly with the watch 7 one ui 8,
Tried to download my personal data. it requires 2FA. Sent an email verification. I clicked the button to verify. But the POS app doesn't acknowledge the verification and won't let me download it. I repeat the steps with the same results... FAIL.
Developer response
Hi, D C! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
App stops counting your streak when you reach 4 weeks. No amount of reinstalling or resetting fixes it. No longer use it and will not buy another watch.
not working properly since Last ૩ Day's...
Why has it stopped giving sleep analysis. I found this very interesting updated S26 ultra app is useless no oxygen or snoring readings.
It seems to be working, but why can't I change the energy units from kcal to kJ? Please, we use SI units here!
super easy to use
Developer response
Hi, CountryGirl 76! We appreciate you having time to give us an honest feedback! Thank you for the 5 stars! Enjoy Samsung Health Application.
Move the search bar back up where it belongs. This one change has made entering food needlessly difficult. Search bars belong up top. Don't be tech illiterate.
Developer response
Hi, Richard Parker! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
don't trust anything samsung
Developer response
Hi, leafey! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
It's pretty terrible and a waste of money. I regret buying the watch as my cheap watch from Amazon was more accurate. It told me my sleeping O2 was extremely low. I paid for a sleep study and it's just fine. It tells me that my heart rate dips in the 30s. I have had multiple EKGs and testing and my heart is just fine. I constantly get high stress alerts when I am doing nothing and feel fine. Basically, it's cost me a ton of money. It's good for the time. That's about it. Huge disappointment.
Developer response
Hi, A KJ! We are sorry for the unpleasant experience. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
The generic search feature for adding food is rubbish. For example, the same food is listed more than once all with different caloric values, how ? Since the update there are now 2 additional steps for searching food 🥴. Water keeps defaulting to floz. Very annoying workout routines keep appearing. Keeps adding features to the home layout after I have removed them. Unfortunately I am tied into the Samsung echo system so can't change unless I want to start from scratch 😫
Developer response
Hi, syMarcAn! We apologize for any inconvenience caused. The issue of the 'Food search' has been confirmed by the department in charge and will be fixed through a future update to the Samsung Health app. Thank you!
ok overall but managing the device on Pixel is a pain as it tries to open a Galaxy Wesrable which is not compatible, gets to the store. you need to add a shortcut to the Galaxy wearable it installed itself to get to the Galaxy Band.
Developer response
Hi, Gabriel GHIZILA! We apologize for the inconvenience caused. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Health app.
love it. but for some reason the sleep isnt being recorded properly. it noted 3 of 5 days that are missing but doesnt show the graph growing. so it looks like its all empty until you click it. but 2 of them are really empty with no graph or hours either. please fix this as this is how i track my horrible sleep cycle
not counting well. After walking more than half an hour, the steps counts not raised in mobile app. plz update the app nd remove bug
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