Have been a payed subscriber for a few years. Got a new phone and now it won't log in, even after reinstalling. I can log in on a browser no problem.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
Great app, love being able to scan barcodes and really helps keep me accountable
Developer response
It's fantastic to hear that you love the barcode scanning feature! Knowing it helps you stay accountable is truly rewarding. We appreciate you taking the time to share your positive experience with us! Keep up the great work on your journey!
Loved the app until they locked the barcode scanner behind a subscription
Developer response
We appreciate you taking the time to reach out to us. We understand your frustration regarding the Barcode Scan feature and have escalated your feedback to our internal team.
the app always want me to login everyday
Developer response
It sounds like you may be encountering a new bug. To help our team further investigate this, we kindly ask that you write into us directly at [email protected]. We greatly appreciate any further context you can provide!
logged in to have a look got bombarded with premium requests, tried to delete my account and half way through typing my password I got yet another premium request. seems kinda despite, like a nagging child. also loads of features that were available ie barcode scanning now behind a paywall! get fit pay alot
Developer response
Thank you for this feedback regarding the screen that encourages you to upgrade to Premium. We have passed this along to our internal team to consider for a future update.
new UI update is trash, it takes twice as long to log food now 🤦🏻♀️
Developer response
We value your input! Your feedback has been noted and will be reviewed by our team as they work on future updates.
I logged out of fitness pal and I was a premium member and now it won't show me any of my prior food logs nor will it show I'm premium super upset
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
great app
Developer response
Thank you for your wonderful feedback! It’s fantastic to hear that you’re enjoying the app. Your support means a lot to us, and we’re committed to making your experience even better. If you have any suggestions or features you'd like to see, feel free to share!
Extremely Useful and Free of Cost. I thank the makers of MyFitnessPal.
Developer response
Thank you for your wonderful feedback! It’s heartening to hear that you find MyFitnessPal both useful and valuable. Your encouragement fuels our passion to keep improving and providing the best experience possible. We’re excited to support you on your journey!
I had this app years ago and I could scan barcodes for free. Not anymore.
Developer response
Thank you for sharing your thoughts on the Barcode Scan feature. Member feedback is very important to us, and we have passed this along to the team for further review.
junk if you don't use premium. constantly trying to upset you. unusable and laggy
Developer response
We are sorry to hear you are not enjoying the current free experience, but we have passed along this feedback to the appropriate team. If we can help with anything else in the meantime, or you'd like to provide additional suggestions/context, please email us at [email protected].
Nice app for following your eating and weightloss. Only complaint is that some foods have conflicting calories. I usually use the higher calories. Also, when searching a restaurant, it doesn't always match or come close to the restaurants counts. 30+ lbs lost since December 3rd. Not bad!
Developer response
Thank you so much for your review regarding the food database. Our team is working hard on improving this aspect of the app, and appreciate your valuable feedback. If we can help with anything else in the meantime, please don't hesitate to email us at [email protected].
Love this app! So easy to use and it has been very effective with my weight lose journey. Highly recommend!
Developer response
We truly appreciate your wonderful feedback! It's fantastic to hear that our app's ease of use has made a positive difference in your weight loss journey. Your recommendation is invaluable to us, and we’re excited to support you every step of the way!
elliptical intensity missing
This used to be a great app but no more....I needed to reinstall as it wouldn't open and when I logged it all my data had disappeared from early February....they knew about it all this time but never fixed it so I'm looking elsewhere
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
FitnessPal allows you to keep track and manage your calories.
Developer response
It's wonderful to hear that FitnessPal is helping you track and manage your calories effectively! Your experience means a lot to us, and we're here to support you every step of the way on your fitness journey. Keep up the great work!
Love this app. It helps you realize how quickly you are taking in too much, aspecially suger. Very helpful to see what food contains the basic vitamins, carbs, protein etc. I can highly recommend it. The paid version makes logging very easy. It is worth paying for the app if you want to log everything you take. I gave it 4 stars because if I stay with the recommend calorie goal. I am not loosing the aimed weight. I have to take in less than the recommend goal combined with a lot of exercise.
Developer response
Thank you for sharing how MyFitnessPal has helped you! Your progress motivates our entire team. We're always available at [email protected] whenever you need us.
This used to be a great app until they put most things behind a paywall. I understand needing to make money to maintain and improve things, but this level of greed is I guess typical of any app companies now a days. Tried to add some food and a simple option of inputting the basic macros was blocked off to do things that it used to be able to do.
Developer response
Our sincerest apologies for any confusion. As a free user, you can still see macronutrient values of foods by tapping into the food itself, or in the Nutrition page. Please also see this article for more information: https://support.myfitnesspal.com/hc/en-us/articles/15457546881805-What-is-included-in-the-free-version-
UPDATE: I've done *everything* The developer has suggested & still nothing changes:( As time marches on, NOTHING has improved. This app used to be great. I don't know what happened, but now it sucks. The rot began when I was forced to log in every time I wanted to open it during the day. I cleared cache, uninstalled, reinstalled, and it's still stuffed. Now, I've lost my streak so 670+ days of using MFP gone. I contacted support numerous times and got NONE. Be warned, don't bother with this app.
Developer response
Sorry to hear about your streak resetting. Please visit http://www.myfitnesspal.com/account/login_counter_reset_request to update your streak! For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to [email protected].
The app has not been syncing data properly for weeks with no ETA of a fix. I use the app multiple times a day and the impact of this is frustrating.
Developer response
We are truly sorry for any issues you are having with the app. If you could please send us an email to [email protected] for further help. In the meantime, you can always access the program via our main site at www.myfitnesspal.com.
Annoying ads, constantly logging me out, begging for the paid update.
Developer response
We are sorry to hear you are not enjoying the current free experience, but we have passed along this feedback to the appropriate team. If we can help with anything else in the meantime, or you'd like to provide additional suggestions/context, please email us at [email protected].
I haven't had the app but a few days, but so far I am really liking it. To be continued..... Well... had to make an adjustment here after less than a week with the app. The app started adding double the steps I actually take a day, which doubles burnt calories and calorie deficit. spent way too long trying to figure out how to fix the problem. Done everything that was suggested, and it's still doing it. Not paying for an app that can't accurately log correct, and such important information.
Developer response
It's wonderful to know you're enjoying the app! Your feedback means a lot to us, and we're excited to be part of your journey. If you have any questions or need assistance as you explore further, feel free to reach out. Happy exploring!
I really hate the new layout.
Developer response
Thank you for taking the time to share your thoughts! Your feedback has been passed along to our team as they continue refining this feature.
Can we get the old display back? This recent up the diary section is so much harder to read and clutter. This is a dumpster fire....
Developer response
Thanks for weighing in on this! The team will definitely review your suggestions as they plan future enhancements.
love the app but the predicted weight is not working, quick google suggests issue for a long while is known, if this worked it would be 5 stars
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
The ui suffers from too many ads and poor placement of those ads. It'll interrupt you mid entry to tell you about the ad, and you'll have to restart. Also, during entry, the cursor will just randomly flash back to the beginning causing you to type things like "enchick". Oddly, I use this both on an iPhone and an android and the ui is different. Everything is moved around and inconsistent. 5/5 app and usefulness, 1/5 UI.
Developer response
We understand ads can be an annoying part of using free apps. MyFitnessPal hasn’t always had to show so many ads, especially full-screen ones. Unfortunately, the ad landscape has changed, making it harder to earn the revenue necessary to maintain and improve the app. Hope this helps, but feel free to contact us at [email protected] for more.
great as a health coach!
Developer response
It's wonderful to hear that you see our app as a fantastic health coach! Your feedback means a lot to us, and we're thrilled to support you on your wellness journey. Keep up the great work, and know that we're here to help you every step of the way!
absolutely useless app now with everything being behind a paywall
Developer response
We are sorry to hear you are not enjoying the current free experience, but we have passed along this feedback to the appropriate team. If we can help with anything else in the meantime, or you'd like to provide additional suggestions/context, please email us at [email protected].
I've been using this app for a while, but recently it's been really hard to log back in via Facebook every time it logs me out automatically. Just keeps repeating the same login over and over without getting anywhere. Thus the 1 star.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
it works really well to give me a good overview of my calories and nutrients. I like how easy the search function is, you just have to be very specific with the specific brand of product that you have. One thing that was honestly very annoying, was the barcode scanning being premium only, but everything else is really good.
Developer response
Thanks for the great review! We're happy you're enjoying MyFitnessPal. Need help? Contact our support team anytime at [email protected] or by visiting https://myfitnesspal.zendesk.com/hc/en-us . We're here for you!
Free version no longer worth it, not worth it to pay. AI and data mining BS.
Premium+ version is pretty good! Some features I'd like to see added though are more work out routines and having Samsung health be able to track your steps with galaxy watches.
Developer response
Thank you for sharing how MyFitnessPal has helped you! Your progress motivates our entire team. We're always available at [email protected] whenever you need us.
free version is too limited
Developer response
We are sorry to hear you are not enjoying the current free experience, but we have passed along this feedback to the appropriate team. If we can help with anything else in the meantime, or you'd like to provide additional suggestions/context, please email us at [email protected].
ilove this app
Developer response
Natutuwa kami na nasisiyahan ka sa app! Ang iyong suporta ay mahalaga sa amin, at patuloy kaming magsusumikap upang mapabuti ang karanasan mo. Kung mayroon kang mga mungkahi o katanungan, huwag mag-atubiling makipag-ugnayan. Salamat at patuloy na mag-enjoy sa paggamit ng app!
finally after a year the bug I reported for clicking notifications taking you to the wrong place to log food is fixed!
This is a great app that offers a comprehensive free version that I really appreciate. Easy to use and it works
Developer response
It's fantastic to know that you find the app's features comprehensive and user-friendly! Your positive experience truly means a lot to us. We’re committed to providing a great service, and your feedback inspires us to keep improving. Enjoy using the app!
the best app for track calories
Developer response
Thank you for your fantastic feedback! We're so glad to hear that you find our app invaluable for tracking calories. Your support means a lot to us, and we’re committed to helping you on your journey. If you have any suggestions or need assistance, feel free to reach out!
I cancelled my trial the day after and was charged 79$. I forgot to cancel the trial. cancelled it a day late and was "refunded" $79. It was then recharged 79$ but does not show in my order history or subscriptions. So basically I got charged 79$ and still can't use the app. Fitness pal says it's on Google, and Google shows it refunded.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
Loved it before, hate it now.
Developer response
We appreciate you sharing your feedback! We've made a note of your comments to the appropriate team working on the feature as they work on future improvements. Check out the Today tab FAQ regarding this new update on our Help Center. Please reach out to our support team at [email protected] for further assistance.
it's a great app but you have to pay for the extra stuff when it used to be free.
Developer response
We understand your frustration about the Barcode Scan feature, and sincerely appreciate you sharing your concerns with us. We’ve forwarded your feedback to the team for further review.
my fitness pal is a good app it help keep you in your calorie deficit help ke we p track of your macros, calorie weight keeps you in track when you scip a meal also gives you some nice recipe if you don't no what. to make. everyone should try it .IGive it a nice 5 recommend
Developer response
We're so glad to hear that our app has been a valuable tool for you in tracking calories, macros, and discovering meal ideas! Your recommendation truly brightens our day, and we appreciate you taking the time to share your positive experience. Keep up the great work on your journey!
it's useful for tracking my macros and calories. I like that it adjusts my calories of work out
Developer response
Thank you for your positive feedback! It's wonderful to hear that the app is helping you track your macros and adjust your calories effectively. We’re here to support you on your journey, and we hope you continue to find value in using it. Keep up the great work!
moving scanning barcodes to a premium feature was a poor decision.
Developer response
We do sincerely appreciate your feedback regarding the barcode scanner decision. Please know that we have passed along your review to our team for further consideration.
excelente
Developer response
Ficamos muito felizes em saber que você teve uma experiência positiva! Seu apoio é valioso para nós e nos motiva a continuar melhorando. Se precisar de algo mais, estamos aqui para ajudar!
login has been broken for weeks now; I can't even use it.
Developer response
We are truly sorry for any issues you are having with the app. If you could please send us an email to [email protected] for further help. In the meantime, you can always access the program via our main site at www.myfitnesspal.com.
I'm off to a new effort to drop 20 lbs and MyFitnessPal really is helpful!
Developer response
It's wonderful to hear that MyFitnessPal is supporting you in your goal to drop 20 lbs! We're here cheering you on every step of the way. Keep up the great work, and remember, every small effort counts!
this app is helping me lose weight!!
Developer response
It's wonderful to hear that the app is positively influencing your weight loss journey! Your success is truly inspiring, and we’re here to support you every step of the way. Keep up the great work, and remember that every small step counts!
Wish the scanning feature was free but it's a good app
Developer response
We do understand your frustration on this decision, and we do want to thank you for your feedback. We have passed this along to the team to further review. If we can help with anything else, please email us at [email protected].
Having to log in once every 2 days when I'm already logged in is so frustrating and the sole reason for a 1 star
Developer response
It sounds like you may be encountering a new bug. To help our team further investigate this, we kindly ask that you write into us directly at [email protected]. We greatly appreciate any further context you can provide!
what a scam. I did the 7 day free trail. didnt like it. delete my subscription and my account but still took the 65 pound and google play wont refund me
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
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