I can't customize daily nurients goals and too much junk clutter on my home page. free was better
Developer response
Please see https://myfitnesspal.zendesk.com/hc/en-us/articles/360032274432-Can-I-customize-my-nutritional-goals for more information on how to customize your nutritional goals.
wouldn't connect to my mi band 10 (or the mi fitness app)! it kept counting the steps on the phone! even if I disabled it multiple times. Uninstalled and reinstalled it several times, used the health connect and the Google fit app (the sleep part was fine somehow) to no use. just gave up, it's not worth the hours to trouble
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
Love the concept and meal plan option. Two big downsides: - Will not import steps from Health Connect and seems this has been an unresolved issue for YEARS at this point. Exercises are imported fine but steps just do not work. - Transferring shopping list to Walmart has worked for me once (and I loved it) and never again. Simply will not work anymore
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
paid for the premium - not worth it! does not track accurate step count or accurate calories 😕 very frustrating to use - if you have the app just use the free version no use paying for the premium when the service is so bad!
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
have been using for 15 years....always pleased. but this new layout is absolutely terrible.
Developer response
We value your input! Your feedback has been noted and will be reviewed by our team as they work on future updates.
Came back to myfitnesspal after some time away. What happened? its got way too complicated. The user food/calories selections has weird calories entered. I used to be able to just open the app. search for food or scan, then update.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
It's 2026 and your app is getting worse. You're "If everyday was like today" function is not giving the correct data. Regardless of the number of calories taken, the weight reading stays the same.
Developer response
It sounds like you may be encountering a new bug. To help our team further investigate this, we kindly ask that you write into us directly at [email protected]. We greatly appreciate any further context you can provide!
Declining reliability and inadequate support. 10+ years of use; stability has degraded. Observed issues include duplicated food log entries and random deletion of records. Recent incident involved data corruption with no recovery path. Support responses were templated, repetitive, and ignored provided diagnostics. As a paid Premium+ user, no remediation, compensation, or root-cause analysis was offered. Overall experience indicates poor QA, weak data integrity safeguards, and poor support.
Developer response
We are truly sorry for any issues you are having with the app. Please continue correspondence with our Support Team in your case for additional help. In the meantime, you can always access the program via our main site at www.myfitnesspal.com.
Previously used this app all the time. Recently started trying to use it again and the barcode scanner is no longer free to use?! I dont think I will continue to use the app anymore as it takes a long time to type in the food and then find the correct one
Developer response
We appreciate you reaching out to us with your feedback regarding the Barcode Scan feature. We have passed your thoughts along to the team for further review. Feel free to email us at [email protected] if there is anything else we can help you with.
too complicated. foods not in database and no option to simply type in what you ate and the calories
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
The slowest and most inconsistent barcode scanner.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
Currently unable to log in with Google meaning I cannot access my account.
Developer response
We are truly sorry for any issues you are having with the app. If you could please send us an email to [email protected] for further help. In the meantime, you can always access the program via our main site at www.myfitnesspal.com.
Great app. It has a free plan which shows ads. I am not against it, I sometimes like ads because you can find something you might be looking for. But most of the time the ads are about porn, dating sites and show sexual content. This is really concerning as many children under 18 use this app. Kindly add Google ads or other ads which are not porn, dating or sexual content ads.
Developer response
We're very sorry that this type of ad is appearing within our program. Can you please send us an email at [email protected] so we can further investigate this ad for removal? Thanks!
for some reason my water intake never saves. it says it saves and then when I go back in later to add more it is no longer saved. super frustrating. the exercise info also fluctuates and doesnt stay current.
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
It's a good app to track calories, I have been using it for years -- HOWEVER, be sure to check the labels even when you scan the item. LOTS of items have erroneous nutritional info even when it says 'verified' (green check mark). Also the new interface is very impractical, and I am very disappointed with the changes! 🥺🥺🥺
Developer response
We hear you! Your comments have been forwarded to the appropriate team for review. If you run into any issues or need personalized assistance, our support team can help at [email protected].
works only on mobile data no wifi
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
app is not allowing me to input entries
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
was a good app but sucks now. logging me out all the time, cursor movement issues, poor tracking, then asking for upgrade $$? see ya
Developer response
It sounds like you may be encountering a new bug. To help our team further investigate this, we kindly ask that you write into us directly at [email protected]. We greatly appreciate any further context you can provide!
app crashes or logs me out a lot. also making recipes is unreliable. Just spent 10 minutes painstakingly entering a recipe manually and at the end all it said was unable to save recipe. didnt say why. talk about annoying
Developer response
We are truly sorry for any issues you are having with the app. If you could please send us an email to [email protected] for further help. In the meantime, you can always access the program via our main site at www.myfitnesspal.com.
new UI update is trash, it takes twice as long to log food now 🤦🏻♀️
Developer response
We value your input! Your feedback has been noted and will be reviewed by our team as they work on future updates.
I logged out of fitness pal and I was a premium member and now it won't show me any of my prior food logs nor will it show I'm premium super upset
Developer response
Our apologies for any problems you are having. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected].
This used to be a great app until they put most things behind a paywall. I understand needing to make money to maintain and improve things, but this level of greed is I guess typical of any app companies now a days. Tried to add some food and a simple option of inputting the basic macros was blocked off to do things that it used to be able to do.
Developer response
Our sincerest apologies for any confusion. As a free user, you can still see macronutrient values of foods by tapping into the food itself, or in the Nutrition page. Please also see this article for more information: https://support.myfitnesspal.com/hc/en-us/articles/15457546881805-What-is-included-in-the-free-version-
free version is too limited
Developer response
We are sorry to hear you are not enjoying the current free experience, but we have passed along this feedback to the appropriate team. If we can help with anything else in the meantime, or you'd like to provide additional suggestions/context, please email us at [email protected].