worthless. too many glitches & 100% not accurate!!!! 60$ for nothing!
Developer response
Sorry to hear about the glitches and thanks for sharing this. HRV accuracy depends a lot on the phone camera or watch used, and issues with measurements can look like inaccuracy. For app problems, please send us a report via Menu → scroll down → Report a problem → Send. For billing concerns, reach us there too.
$13 a month!😜 Thanks for making me feel like a sucker, with a bad ticker. Wasting 30 minutes of time. To find out in the end. You're not straight up from the beginning. I hate to leave reviews like this. That's honesty given freely🫡.
Developer response
Thanks for sharing your thoughts, and we hear your frustration about the cost. When people sign up, they get a free trial to explore Premium and can keep using the free HRV measurements afterward. The paid plan is optional. If something felt unclear, please reach us via Menu → Report a problem → Send.
no free option. stops working withi g a dozen or so readings. too expensive for pseudo science.
Developer response
We hear your frustration. There is a free version, but it’s more limited after the trial, which is why you may feel the app stopped after several measurements. You can still take basic HRV readings without paying. Also, our work is science‑based, more here: https://welltory.com/science/.
money hungry, they post pretty charts but hound you bybtaking the primary space to push for bigger and longer subscriptions. every time I log on they push banners ads even tho im a premium member. i asked them to remove 3x and 3x they said they wpuld and never do. this is a greedy company and the info is already produced by my watch so ot is really useless. stay away. UPDATE: now have several emails but today they are back at high pressure upgrade work and taking over the prime screen.
Developer response
Sorry this keeps happening. If banners still appear even with Premium, it sounds like a glitch tied to your account, not an intentional push. Please send a fresh report via Menu → scroll down → Report a problem → Send so we can check what’s causing it. And please note your watch only provides raw metrics, while Welltory interprets them.
If I could give them zero stars, I would, but I can't it was working well and it was a five star app to the point where I started to pay for the paid version. the paid version was phenomenal until they started charging me to make the app. Run like the free version. I reached out the customer service multiple times and all they had to tell me. Was that there was no account with the email? Which is funny because I signed up for the pro version through Google itself. stick to free paid=free 😑
Developer response
Thanks for sharing this. If your Premium features look like the free version, please log out of Welltory, reboot your phone, and then log back in with the same account you used to make the purchase. If in‑app support isn’t working for you, write us at [email protected] from your Welltory account email so we can help check your subscription.
really not happy I've payed for those app it's taking the money out of my account but nothing.teally not happy
Developer response
Sorry to hear things aren’t working the way you expected. If the payment went through but Premium isn’t active, please log out of the app, restart your phone, and log back in with the same account you used to subscribe. If it’s still missing, reach us via Menu → scroll down → Report a problem so we can help sort it out.
can't sign in with google
Developer response
Thanks for sharing this issue. If Google sign-in isn’t working, it could be linked to having several Welltory accounts under different emails. Since you can’t access the app to send a report, please write to [email protected] from the email you used to register so we can help.
Phone light burns my finger while reading. Not user friendly. Cannot recommend. Avoid, this could cause serious burn.
Developer response
Thank you for sharing this, and we’re really sorry the light felt so harsh. Some Android flashes get very hot, so you can try keeping your finger 1–2 mm above the flash or covering only part of it to reduce heat. Hope this helps.
have to purchase to many other things
Developer response
Thanks for sharing your thoughts about the extra purchases. We try to keep essential features free, and Premium is optional for people who want deeper insights. Premium plans on Google Play include monthly and annual options, and you can choose what works for you. If you need more details, our Help Center is here: https://help.welltory.com/.
App not allowing to sign up, keeps saying technical error...
Developer response
Thanks for sharing this. If the sign-up screen keeps showing a technical error, try deleting Welltory, clearing your phone cache, restarting the device, then reinstalling and signing up again. If it still blocks you, please email us at [email protected] so we can look into it.
Rubbish. I got sick and my heart rate was elevated for days. Garmin picked it up and showed my sleep quality was terrible as I wasn't sleeping properly. Welltory said I "recovered pretty well overnight" and gave me green lights. Info from my Garmin feeds Welltory. How could they get it so wrong? EDIT: Appreciate the response from Welltory. It would be useful to state only incomplete info is received from Garmin. I'm not buying new tech just for this app. So all previous readings were innacurate
Developer response
Thanks for adding more context. Garmin shares only steps, calories, sleep duration, and heart rate ranges via Health Connect, so our reports rely on partial data. This doesn’t mean everything was wrong, just based on what we receive. If you want us to review your sync, contact us via Menu → Report a problem → Send.
Horrendous UI, confusing layout and utterly horrific monthly subscription prices. Why anyone would pay vast amounts of money, to get bombarded with endless notifications and childlike messaging is beyond me. Samsung Health does the same job better for free.
Developer response
Thanks for sharing your thoughts. We understand your frustration with the layout and notifications. Welltory focuses on deeper HRV-based stress patterns that Samsung Health doesn’t show. Both free and Premium options exist. You can limit push alerts in your phone settings. We’ll pass your UI feedback to the team.
does not work with Samsung watches nore is it privacy safe for your medical records! I so was looking forward to it doing what it advertised but again false advertising!
Developer response
Hi, thanks for sharing your concerns. Welltory does work with Samsung watches, but automatic checks depend on stillness and sensor quality, so they may not run as expected. Your data is never shared with third parties. If you'd like us to look into your setup, please write via Menu → scroll down → Report a problem.
I tried it once put some money into it. I don't know where the money went. It didn't seem like it did anything. I would never put money in it again.
Developer response
Thanks for sharing this. It sounds like your purchase may not have activated correctly. If you bought Premium on Google Play, try logging out of Welltory, rebooting your phone, then logging back in. If it still seems off, please contact us via Menu → scroll down → Report a problem so we can check your subscription details.
to expensive
Developer response
Thanks for sharing your thoughts about the cost. Our pricing reflects the advanced analytics and research behind the app, but we also keep a free version so people can still track basic HRV without paying. If you want to read more, our Help Center is here: https://help.welltory.com/
camera light burns my finger! app does not check oxygen level
Developer response
Sorry the light feels too strong. Some Android flashes are very bright and can't be adjusted, but keeping your fingertip slightly above the flash or covering part of it can help. Also, Welltory doesn’t measure oxygen levels. If you need more help, see https://help.welltory.com/.
register isn't working via Gmail. perhaps this issue is temporary idk. my phone Samsung galaxy s25 ultra. my watch galaxy watch ultra WE8M. if you manage to fix that feel free to drop me a message and I can replace my rating. Cheers 🥂
Developer response
Thanks for sharing this. If Gmail sign‑in stalls, reinstalling the app and rebooting your phone often clears registration glitches. If it still won’t let you create an account, please write us from your Welltory email at [email protected] and attach your screenshots so we can look into it.
This app keeps telling you to not move the arm when your arm is not moving and it keeps losing signal when the Smartwatch is right next to the phone so I would not recommend downloading this app until it gets fixed.
Developer response
Thanks for sharing this. When a Samsung Watch reading stops or asks you to stay still even if you already are, it usually means the watch isn’t getting a clean signal. Try a tighter fit, clean sensors, and stay quiet during the check. If this keeps happening, please send a report via Menu → Report a problem → Send so we can look into it.
such a bad experience using this app, not helpful just use a proper hrv monitor this app just makes everything more complicated than it needs to be, you would think I was dying here
Developer response
Sorry the app felt overwhelming. Welltory analyzes HRV in more depth than a simple monitor, but it’s not meant to diagnose conditions or replace medical care. If something seems concerning, please consult a clinician. If you’d like tips on using the app more easily, our Help Center can help: https://help.welltory.com/.
incredibly hard to cancel 😞
Developer response
Sorry it felt so complicated to stop your subscription. You can follow our guide here: https://help.welltory.com/articles/3376353-. If anything gets in the way, reach out to us in the app via Menu → scroll down → Report a problem → Send so we can help you directly.
trash
need to pay to see any results.
Developer response
Thanks for sharing this. You can still take free daily HRV measurements to track your body state, even without Premium. The trial period also lets you explore some paid features first. If something seems locked by mistake, our Help Center can guide you: https://help.welltory.com/.
No metric units available, only imperial.
Developer response
Thanks for sharing this. You can switch between metric and imperial in Menu → Account → Units. If the option doesn’t show up, please send us a report via Menu → Report a problem → Send so we can look into what’s happening.
this app has such promise but it simply doesn't work. since paying for the premium account, I have had six days of insights and three weeks (and counting) of hanging data that doesn't refresh. I've followed their advice to uninstall and reinstall the app and the data still isn't there. tech help has ended and nothing further is being done. save your money and do not pay for this app, it doesn't work.
Developer response
Thanks for flagging this.If your data hasn’t refreshed for weeks, it’s likely a syncing issue rather than missing data, and we can investigate on our end. Reinstalling doesn’t always fix account or permission-related issues. Please contact us via Menu → Report a problem (add “for Tessa”) and mention this review so we can escalate and make it right.
so much potential wasted with a extremely cluttered interface and jamming every possible fe a ture dow. the users throat
Developer response
Thanks for the honest feedback. If the interface feels cluttered, that’s important for us to hear. The goal is depth without chaos, and if it feels like too much, we need to refine it. If you’re open to it, let us know which parts feel most overloaded — specific examples really help.
doesn't move past the first screen when I open.
Developer response
Thanks for reporting this. If the app doesn’t move past the first screen, please try force-closing it and reopening. If that doesn’t help, reinstall the app. If the issue persists, send a screenshot of that screen to [email protected] from your Welltory account email.
I couldn't get Garmin connected. There was only a link to buy one, not connect. I also couldn't connect to Health Connect, the connection link was grayed out. It would not detect my finger over the camera lens. Nothing seemed to work. Uninstalled.
Developer response
Thanks for your review. Garmin connects via Health Connect. If Health Connect is greyed out, it’s usually permissions or Android settings. Camera issues are often flash or lens coverage. If you’re willing to retry, reinstall, and send a report: Menu → scroll down → Report a problem → Send. We’ll check your setup step by step.
The app is ok if you pay for the features. However, it does evertthing my samsung watch does for free. It should have better features in the free version. Deleting the app.
Developer response
Thank you for sharing your thoughts. Our free version offers HRV measurements to help monitor your body state, while Premium provides advanced features based on extensive research and algorithms. We aim to make Welltory accessible to everyone. If you decide to explore more, we're here to help.
it sucked do not waste your time.... Do Not Pay money........
Appears to only work with camera not straps etc. unfortunately my camera configuration does not work with this app. 1 star because I cannot use my chest strap and camera doesn't work either. Fail
Developer response
Hi, thank you for your feedback. Our app supports HRV measurements with compatible chest straps and Samsung Galaxy Watch. If your camera setup isn't working, please check this guide: https://help.welltory.com/articles/4412277-. For compatible devices, visit: https://help.welltory.com/articles/4998580-. Hope this helps.
I have the gold standard Polar HR strap for my HR and I am forced during the onboarding process to use my finger? Uninstalled
Developer response
Hi, thank you for your feedback. During onboarding, we guide users to try camera measurements as they’re accessible to everyone. However, you can switch to your Polar HR strap afterward in Menu → Settings → Measurements → Primary device. If you reinstall, you can skip the onboarding process. Let us know if you need help.
Measures, but doesn't give results a lot of times.
Developer response
Thank you for your feedback. If your measurements don't show results often, ensure the watch fits snugly, stay still, silent, and avoid controlling your breathing. Clean the camera regularly for better accuracy. For more tips, visit our Help Center: https://help.welltory.com/.
The APP promise a lot, but it is too complicated. One might have to live for the APP to make it work, because otherwise it seems to me that it is a promise in the air. Too many charts, too many drawings, too much, but too difficult to understand! I don't recommend it!
Developer response
Hi, thank you for sharing your thoughts. We hear you — our app offers a lot of features, which can feel overwhelming at first. It's designed to provide deep insights over time as it learns about you. If you'd like guidance, our Help Center (https://help.welltory.com/) has resources to get started.
Since paying for premium subscription the app doesn't work. The last update to any of my exercise information was the morning I upgraded. I got a response from their support but this didn't work and they no longer reply. There are also messages to pay for further updates. All in all....a complete waste of money.
Developer response
Hi, we're sorry to hear about your experience. If your exercise data isn't updating, please check the syncing and permissions in your source app (Samsung Health or Health Connect). For further assistance, send us a report via the app: Menu → Report a problem → Send. We'll be happy to help.