Tea_Cupp
Apr 10, 2026

they start off good with the pay now it's a waste. $100 a week SMH, and now I'm having trouble with the app. it's updated but my donate dates are not uploading, and my points not moving

Paul G.
Apr 7, 2026

I donated on a Monday, and it won't let me set an appointment for Wednesday. The message says "Sorry, you cannot donate more than 2 times in 7 days. This wasn't a problem before.

Kaye Davis
Apr 2, 2026

donation of plasma should be banned 🚫 in the states.

Shelyna Mafnas
Mar 18, 2026

The app pretends I overdraft. I'm watching my balance to T and spending my money according to how much money I get. $15 disappeared. Edit, the money came back! 😅 Bio life app does not show all transactions. And I have to make multiple donation appts days in advancd to get in 2 days a week. Biolife app offers only 3 day time frame, for $50 first day and $65-$70 2nd day. The better offer expires before I can donate in time. BioL make $3,5k per donation and pay me $50. A complete rip off.

Josh Holwerda
Mar 17, 2026

It used to work fine, the update ruined this app. No ability to schedule or change appointments. Fix it.

Sam Nei
Mar 11, 2026

they lure you in talking about up to $800 a month but you barely even get 600. out of the 10 times I've donated seven of those times they've had to poke me in both arms and prodding around like rookies. nobody should have to be poked multiple times and endure that much pain every single time is not worth the $40 and $60 they pay you after the false bribe they tell you to get you in and then they reduce your pay after your first month. it's not worth the pain and suffering.

Lauren Kuhn
Mar 11, 2026

Messages on the app are coming in as "invalid date"--when I get a message with incentive to come back to donate after a long absence, I click on the link and it brings me to an invalid coupon with no info or visible promo code. I reached out to support but have heard nothing.

Scott Stafford
Mar 6, 2026

its dificult to cancel an appointment

Andrew Shaw
Mar 4, 2026

After the most recent update I can no longer book appointments on the app. I can go through every step, picking the date and time but when I scroll down to confirm it's always grayed out and can't select it. So I end up having to go and use the website instead

Underclass H3r0 (PorygonZ)
Mar 2, 2026

The confirmation button for scheduling appointments doesn't highlight. I'm having to use the web browser which is inconvenient. Beyond that, my experience with BioLife has been great.

Lester Nazer
Mar 2, 2026

The app tells me it needs updating, but it won't update. I've uninstalled and reinstalled with the same issue. Basically, I can't do anything with the app right now. Very frustrating. Besides the app, everyone at the Mesquite location are awesome.