amazing data when it stays connected to polar h10 but most of the time it doesn't
Developer response
Thanks for your feedback David!We’re glad to hear that you appreciate the data quality,but we’re sorry about the issues.Making sure the sensor is updated and not connected to other apps(eg Polar Flow;Smartphone Bluetooth).If you like, please reach out to us [email protected] - we’d be happy to take a closer look and help you get a stable connection.
After a month of trying it out, I still can't grasp the purpose of this app and am very frustrated that I spent so much time entering data into this. Implementing a simple model or using AI to directly correlate my potential influencing factors with my sleep data can't be that hard. W/o these insights, I merely see the data from my tracker in another view and get some nice videos with tips or the usual relaxation techniques. I'm grateful that this was sponsored and I didn't pay for it myself.
Developer response
Thanks Caro!The best results come from combining sleep statistics with the intensive sleep training(especially when using a Polar sensor, which provides very valuable insights into sleep).A major update is coming soon incl improved sleep coach&sleep factor analysis,which will make the connections between the factors you enter and your sleep clearer
The app is good. however the free version doesn't allow to export your actual sleep data. It will not upload the sleep data the google health connect. I understand that the developer wants to earn money with sleep coaching; the sleep tracking and data forwarding should be free of charge. Remember that this algorithm was developed with public funding.
Developer response
Thanks for the feedback Urs! sleep data can always be exported to Google Health and you can request your data as a CSV file from us.The algorithm was developed within the context of a project at the University, but further development (e.g. app, continuous improvements) takes place outside of that project and was/is not funded.
no "more" menu. no automatic sleep tracking menu to export raw data. i just got a subscription and found out that yhe "more" menu as mentioned in faqs doesn't exist. i am using android
Developer response
Thanks Wiley!The wording have changed slightly after an update,you’ll now find everything under “Profile”. There you can access GoogleHealth to import/export your data.We’re sorry for the confusion caused by the outdated FAQ and will update it accordingly.If this clarification improves your experience,we’d be happy if you reconsider your rating
Only use it as I do not have an Apple Watch and I trust the Quantified Scientist review of sleep stage accuracy. I am a paying user. Very little value. Asks for input on behaviors but no insights on the impact of those behavior inputs so that is a waste of time - zero. 2nd - faulty battery readings. It thinks the Polar battery is low and refuses to connect. Last night the battery was allegedly 20% and tonight it said battery too low and won't run. so somehow it lost 20% in one night??
Developer response
Thanks for your review! Due to the limited space here, it’s hard to respond in detail, but both (behavior insights via factor analysis and battery handling) are being improved. We’d really appreciate it if you'll email us at [email protected] so we can take a closer look and support you properly!
I have constant problems with device connection.
Developer response
Thanks for the review Iryna! We're very sorry to hear that you’re having trouble - Often the issue comes from the sensor being connected to another app, which blocks sleep² from accessing it. Feel free to write us at [email protected] – we’d love to help and get things running smoothly for you!
basic version is nearly useless with an h10 strap. paid version is too expensive.
Developer response
Thanks for your feedback! The free version gives a first impression of sleep² and provides the most important core values, while full sleep-stage analysis is unlocked in the premium version. Our pricing helps fund ongoing scientific studies and app improvements, but we understand that it may not be right for everyone!
All you get with the free version is: Sleep duration, efficiency, and continuity. Due to relatively recent changes, it seems the free version no longer offers proper insights like it used to. Previously, sleep stages were included for free. Based on what I've read, the "guidance" the pro version offers is free online videos, and general data trends. I would not recommend enabling their greed. They could've improved the Pro version, without having to limit the free version to leftovers.
Developer response
Thanks for sharing your thoughts,Andras!We're sorry to hear the recent changes were disappointing-our goal was never to take away value, but to build a sustainable path for ongoing development rooted in scientific quality. Paying users help make this possible and benefit from the full experience.Apart from pricing,how would you rate the app itself?
Hard to evaluate, because there are hidden capacities that are only available to paying customers. Should offer the possibility, from 7 to 10 days, of having a full experience, so that we all could be capable of seeing if this app is useful or not. Used with Polar Verity Sense. Responding to feed-back from developper: Yes. But I think that you would probably have more users if they could evaluate the app seeing all the metered parameters, even in a 2 to 3 days time limited full access use. YMMV
Developer response
You can explore the app for free, since some basic sleep parameters like sleep duration and efficacy are visible without a subscription. But we totally understand the wish for a fuller trial and are considering ways to improve the first-time experience. We highly appreciate your feedback, thanks a lot!
Great sleep phase tracking accuracy, but very little data and poor presentation. The sleep therapy stuff is more comical than anything else - the weakest and most poorly done I've seen anywhere. Also no landscape mode.
Developer response
Hi Oliver, thank you for your feedback. Feel free to write to us at [email protected] with any suggestions you have, as we take user feedback very seriously! The sleep therapy is not a random compilation but follows the sleep medicine guidelines for improving sleep (CBT-I) 100%; however, we are also working here on innovative extensions & updates!
The biggest problem for me is that 90% of the nights it shows my awake time as 0, which is impossible. I am using verity sense and I dont know how it gets it so wrong. Also, I dont like big blurred cards reminding that you have to buy a subscription, you can make it more subtle. The first main screen seems use less, and the app does not allow to change the start screen. So for me it makes no sense for me to buy a subscription or even continue using the app which gets the main info(sleep) wrong.
Developer response
Hi Roman, danke für dein Feedback. Beachte bitte dass die Wachzeit die du siehst nur Phasen länger als 2 Minuten beinhalten, denn das sind die Wachphasen die die meisten Menschen auch bewusst wahrnehmen. In deiner Gesamtschlafzeit ziehen wir aber natürlich alle kurzen Wachepochen ab. Falls dir das nicht hilft schreib uns gerne auf [email protected]
I really dislike this app. I am paying the full $20+ per month. The app is buggy and difficult to use. It is a constant struggle to use. It is so bad that it actually makes me lose sleep because I get frustrated and angry right before bed when I am supposed to be relaxing. Then for the big disappointment in the morning when after all that trouble and expense I still don't get my sleep number. I am canceling my subscription and I am out.
Developer response
Dear Bryon, sorry to hear that you have issues with sleep². But can you please help us to understand better what the problem is? We put a lot of effort so that sleep² has high usability and is easy to handle. Please tell us more at [email protected] and we see how we can help you specifically with the problems you seem to encounter. Best sleep² team
App has plenty of issues and is not fun to use. Manual sleep training doesn't work, singn up with my insurance was complicated and audio for exercises is distributed by small interruptions. Don't recommend.
Developer response
We are sorry that you seem to have problems with sleep². Actually the flow into the App should be straightforward. Please write us ([email protected]) to understand where you had the problems and what you mean with interruptions in the audios or the "manual sleep training" does not work. This is new to us but we are there to help!
No english, bummer wanted to use it looks promising
Developer response
Dear David, we took the user feedback very serious and now deployed an English version of the App. We also constantly work on other and new features in sleep² and would be super happy if you would test and RATE us again if these changes were to your convenience!
Two Problems: 1) The way the UI is set up is bad, since it doesn't communicate clearly whether the sensor is connected or not, and I've lost sleep data because of it! Make a simple red/green sensor connectivity sign both before going to sleep & before waking up! 2) (IMPORTANT!) App only allows one sleep session per day, so my one-hour long powernaps in the afternoon can't be recorded. :( Annoyingly, the app tells me only *after* the powernap that there is a "Tagebucheintrag" already for the day.
Developer response
Hi Mika! We continued to develop sleep² and addressed many issues that you raised here. We are also adding daytime sleep data in a future version this summer and would be super happy if you would come back, test and RATE us again!