App shuts down after a minute
At my wits end with this app. I have the premium app and I will go through the sleep process turn on my sounds then after a minute or two the app will just close. Over and over with no luck. Support ticket submitted over a week ago and have heard nothing back.
Not a good app
I canceled within the three days and they are still trying to charge my account
Highly inaccurate
How this got such high reviews is beyond me. I bought to improve my sleep as I literally toss and turn all night recently. This app reports I’m asleep when literally up walking around. What a waste of money
Bait and switch scam
The apps seems fine, but after signing up for a 7 day free trial the instruction screens took me to a family membership offer “for the same price”. I could not get past the screen without accepting. Now instead of the free trial I’ve been charged $59.99 for a family membership I don’t want.
Misleading
I just signed up for 7 day free trial and it immediately charged my card. That’s not how free trials work. It would appear if I cancel before the 7 days I won’t be getting my money back.
False advertising
The gimmick is a free 7 day trial, once you go through all the promotional slides and agree and are signed up for free trial, you are the charged as soon as you accept. I wanted to try this out with no money charged until my “free trial” was over. I will not be using this app.
Be cautious w "free trial"
I hate free trials but thought I'd try this. You cannot cancel on app and I got charged for $60 annual fee six days after I started not seven. As far as an app, it said I was sleeping when I got a call, declined it, got up to go to the bathroom and even hit "white noise." It recorded me as sleeping. I doubt how effective this is. But hey, another $60 down the drain.
Not accurate
It tells me that I fall asleep and say 10 or 15 minutes when I know I’ve played they’re awake for an hour or more. And then the report of deeply versus light sleep is totally wrong. I actually got out of bed at midnight last night and was in a different room until 730 this morning, but yet it recorded the differences in my sleep which I was nowhere near it. Don’t waste your money.
Don’t Trust Their Free Trial
I signed up for the free trial. They charged me $64.94 for it. Don’t trust them.
Beware!
I thought I was signing up for the free trial but was charged for the year!
Sound
The sound didn’t play all night. It kept stopping.
I was charged on a free trial
I downloaded the app and got the free trial, and within 12 hours i was Charged for subscription i did not sign up for. I would want a refund.
Not accurate at all
This app is not accurate at all. It showed I was in deep sleep when I was awake - multiple times. Also beware of “free” trial. They charge you before the trial period is over.
Inaccurate and not worth the money
It picks any sound as snore and gives false positive for actual snores.
Awful
Very unprofessional app.Words blocked by other words. Incomplete sentences. It says it’s free but that’s for just 7 days. Thanks for nothing.
Way better real FREE apps out there
App doesn’t allow you to use its free version it unless you subscribe to the full premium membership. There is NO ACTUAL FREE VERSION. There are better, truly free apps out there that actually let u use their free version indefinitely.
No trial
I thought I had a 7 day trial and that was not the case.
Scammed into buying
Tricks you into buying family plan. Then too late. You’re screwed
False charge
I didn’t intend to buy this subscription—especially not for a full year. The interface looks polished, but the data feels more like decoration than useful information.
IT DOES NOT TRAVK YOUR SLEEP
I downloaded this app expecting automatic sleep tracking, but it only records sleep if you manually press “Record Sleep” every time. This completely defeats the purpose of a sleep tracking app, especially if you forget to start it or take naps. I intended to cancel during the trial because the settings did not meet my needs, but I unfortunately missed the cancellation window due to recovering from surgery. When I contacted support, they acknowledged my feedback but did not offer a solution or refund. The app may work for some users, but if you’re looking for automatic sleep tracking, this is not the right choice. I wish this limitation had been made clearer before subscribin
Nothing but a recorder
Don’t waste your money on this fake app.
No data
Paid thru 9/20 but stopped working 8/26/25. Please help.
Deleting app
I wake up like 7 times a night because of my cats and it doesn’t even pick up that I was awake at like 6am and it didn’t pick up recordings when I know I was telling my other cats to leave the one alone…
Music stops after a few seconds
I couldn’t get the music to continue. Very frustrating
GARBAGE app
DO NOT use. app crashes all the time and reports bad info such as time to fall asleep, also cannot distinguish between external sounds that it reports as teeth grinding. dont waste your time. trash app.
not worth it
The only reason it’s got one star was because I can’t give it 00 and the sport replies you get are from robots not from people. don’t bother trying to get a refund they won’t give it to you for one thing, they charge me the full year subscription two days after I’ve got my seven day trial. So I had to pay 60 something dollars to find out it doesn’t work This is either a scam or a very poorly made app. I have sleep apnea I got this app. To keep track of my oxygen level at night after several nights it said my average oxygen level was 97 but I also wear an oxygen monitor and it never got above 88. And that’s the one that was prescribed by the doctor so I’m pretty sure it’s correct. And to pay $69 for something that does not work as I say is either a scam or very poorly made app before you buy it think about it.
Billing issue acknowledged but not resolved properly
The company has acknowledged that a subscription charge was generated in error. However, instead of correcting the issue directly with Apple, they have asked me to pay first and request reimbursement afterward via PayPal. As a customer, I believe errors should be corrected at their source, without requiring advance payment for something that has already been recognized as improper. The pending charge is currently affecting my Apple ID, and I am still waiting for a proper resolution. I hope the company reviews this situation and resolves it in a fair and customer-focused manner.
Good luck getting your money back
They will charge your card even if you tell them not to before the trial ends. Now they refuse to refund me. Blaming apple. Apple says I got what I paid for even though they took the money after I said no to their subscription. Nobody will refund my money. They basically said “oh well “. Watch out.
Fake😢
This is fake. I turned on the tracker, but left my phone in my room. I came back after an hour, and it said that I slept. Which I did not do. I would recommend this as an alarm but not a sleep tracker
Thieves
I signed up for the free trial and cancelled in one day. I was still charged $65! I can’t reach anyone for a refund!