It’s not calming when you can’t sign up right
For all the wonders classes, this app may have signing up has been so impossible that after a half an hour I’m still not signed up. That’s not yoga.
Unable to sign in
I purchased a Groupon code which was a three month reduced price membership. I wanted to trial this app and see if it was worth it. Unfortunately the only options I get when I download the app is to do a free trial with an obligation for a full priced membership. It does not give me any opportunity to use my Groupon code and when I try to put the Groupon code under coupon code, it says it is an invalid code. It feels like a rip off. Why would the yoga collective advertise coupons through Groupon if they don’t give customers any way to redeem them. I have reached out to customer service at both Groupon and the online app without any response. I feel like this is a bit of a scam.
None of the videos actually load
I have tried this on multiple devices. Virtually none of the videos are actually available.
Auto charge
Never received an email that I was going to be auto renewed for another year. Just had the charge on my credit card. No notification from yoga collective that I was up for renewal or that it would automatically charge me again for another year. 👎🏽👎🏽
Never used this app
I have been charged for two years . Never used this app . There is no purchase history to report a refund or an app selection to report a refund .
Not well put together
I would like to see something more put together. More yoga options and better instructors. It’s too cookie cutter and I find better classes on YouTube.
Charging my account when I’m not a member
I canceled this app over a year ago I can’t even login to any existing accounts. It does not show up in my subscriptions yet they are still charging me for the 2nd year in a row without even having an account
Billing
They make it impossible to cancel your subscription and will continue to bill even after you’ve contacted them.
Can’t stand this app
I made the mistake of paying for a year but I can never seem to find a class that I like. The videos seem low budget and like not much effort or professionalism was put into them. On top of that there are always bugs and it messes up my phone where I have to reset it. I finally deleted the app even though it’s paid for. I’d rather pay for something else that has good content and works properly.