Poor customer service
I wanted to sign up for a monthly subscription, but they charge my card for a year at $36. Then, when it’s time for my yearly membership to renew, and I wanted to cancel, there was no way to do that, either within my Apple subscriptions app Nor through the Asana Rebel app. There was no link for an email or anything. After I complained to them for charging my card again for a yearly membership of $119, they stopped my automatic renewal but kept the money.
Cancel subscription
I do not like this program. It was slow, but hard for me to please cancel my subscription! Thank you!
Difficult to cancel
I’ve been using the app for few years and I liked it. I did all the challenges and there is nothing new and challenging for me anymore I tried to cancel and I couldn’t because I switched to iPhone and don’t have access to my old google account. Tried customer support but it keeps glitching. Left it for later when I have more time. Then I got charged $119.99 for the renewal . I sent an email and finally got to cancel but I don’t get a refund, because of their policy…I found the email in my spam folder… how I’m I suppose to see it? Now I’m stuck paying for an app that I’m not going use. VERY DISAPPOINTED.