keeps crashing, keeps not working, only had less than 24 hours, i have emailed them logged in and out now cant log in at all, its a shame as i really wanted to try it, think ill ask for a refund after all !
Good so far
Cute
Very nice app!!
❤️
this app is absolute trash. I canceled the subscription right after I found out the charge would be 42 bucks a month and then this month it charged me not once but twice. no one to talk to about the refund. its ridiculous. thieves
It's so good and helpful for being over weight for my age
tldr - ui is frustrating and I was expecting at least a few recipes good: gamification - task completion = in-app currency auto macro - uses AI to guess the macro nutrients goal-driven metrics - it converts your personal needs into fasting + macro-nutrident + water-intake mid: food log mutability - eventually found but not very discoverable bad: no sleep tracking - should be incorporated frozen units - you can pick between imperial or metric but everything has to be one or the other
not accurate at all. Has no existing food database. waste of money.
** I did reach out to customer support and they are not answering my emails. Worst $70 I ever spent. The calorie tracking is extremely inaccurate! The barcode scanner never works! I recommend Loseit over this app any day!!
Developer response
We're really sorry for this experience; inaccurate tracking and non-functioning features are incredibly frustrating. Please contact us at [email protected] and we'll do everything we can to make things right.
Theyre quite happy to cancel your subscription but they also immediately block your access to use of the app and when you email them they dont reply. Waste of money if you ask me
I love this app. It's very positive vibes and doesn't shame your food choices. The racoon animation is super cute and my toddler loves "feeding Gus" at dinner time. Some things I'd love to see: - an ability to save often eaten items and easily find and add them again and again(for example every day I have the same coffee with lactaid milk) - an ability to see your weight progress chart week over week and month over month - a way to change your fasting time manually since sometimes I forget
I really hope this will work for me
I don't trust an app that uses BMI as a metric of weight and/or health, as it's been disproven as any kind of measurable standard. It doesn't take into account body composition or genetics.
as soon as I saw you can have this app as young as SIX YEARS OLD I deleted it this is absolutely awful you should not be allowing tiny children on this app no child should be allowed to use a weight loss app like this
Answered all the questions with hope of getting some help and fooled yet again by a weight loss app with false advertising and hit a pay wall at the end. Yeah yeah I know "it help support the app" yadda yadda yadda. Yall need to be held accountable for not being upfront about the service being subscription based. Shame on you.
Calorie count is WAY off. I paid for the entire year subscription ($38.96 USD), used it one day, realized it's highly inaccurate, canceled the NEXT DAY..and I got an email saying a refund will not be issued!? Seriously? What a SCAM!!! I'm calling my bank to do a charge back!
You need to enter every thing you eat and drink and when you start fasting....not worth paying for.
good
try it out and see what happens!!
niiice
only good if its free to use.
Developer response
We don't want anyone to feel misled. There is a free version, but some features are part of a paid subscription. You can reach out to [email protected] if you have more questions.
the introduction is very interesting
goated named my racoon twomad
Looking forward to seeing the progress i make with this app
It's a cute app, not accurate for calories at all, in any way, when you take a photo or describe the food. It's closer when it's guessing a brand's labels, but still not right. I'm gonna point out, importantly, that the settings for nonbinary people are a joke. Enby's aren't only AFAB people who don't transition medically with HRT. Having three gender options is weird when nonbinary isn't a third gender to begin with, and transphobic when that option is just "spicy women." *I paid for the app.*
Developer response
I hear you — that sounds really frustrating. Reach out to [email protected] and we'll do what we can.
Too expensive for something I could do for free. $70 for this, and no way to cancel through the app, it's one you have to jump through hoops to do. If you forget to stop your fast, you can't go back and change the time, and if you forget to START your fast, you can only choose when your last meal was or the current time. When you take a picture of a nutrition label, you can't combine the pictures as a meal, therefore making it more difficult to 'copy' a meal. I'll miss my raccoon Dumpling, tho
Developer response
I hear you — that sounds really frustrating. Reach out to [email protected] and we'll do what we can.
so good
The racoon was adorable and the concept is cool. However the calorie count was way off. it was saying meals that are around 400 to 500 was 1000 calories. I want an app that calculates for me and in the correct way. id like my money back.
Developer response
That's frustrating — calorie accuracy is important. Photo scanning can sometimes overestimate, especially with complex meals. If you want a refund, reach out to [email protected] and I'll help you with that.
I cancelled my membership and am still being charged !!!! what a scam !!!
Developer response
Unexpected charges are frustrating – that shouldn't happen. Reach out to [email protected] and I'll look into it right away.
making my life alot easier for sure.
Developer response
Glad it's been helpful. We'll keep working on it.
it's neat
worked for 10 minutes when I went ba k later that day and next day NOTHING WORKS. Have no clue how to get a refund. RIPOFF 0stars
Developer response
That's frustrating — it shouldn't do that. Reach out to [email protected] and I'll help you sort out the refund.
genuinely annoying to use. half the things you click on are just going to tell you to give them money and doing simple things like seeing what meals youve entered it confusing to figure out.
Developer response
I hear you — that sounds really frustrating. I'll pass your feedback about the navigation to the team.
The AI portion calculator is off. Its also not super easy to modify anything when the AI got it wrong. It seems like this is a first iteration of something that could be helpful.
Developer response
It can be tricky sometimes — especially with portion sizes. You can always adjust the grams manually. We'll keep working on improving it.
It's cute and maybe it's helpful if you lack motivation. The portion controls are not accurate and I find myself having to weigh and enter in everything. I was hoping for the price I'd be able to save some time but I'm not. For me it's not worth the price and I wish there was a trail period before paying cause I would not have paid for this and would have continued to just another free app that does the same thing.
Developer response
It's tough when an app doesn't save you time like you hoped. Photo scanning can be tricky with portion sizes, and weighing things is often more accurate. I get why that's frustrating, especially with the price.
every time I try to update my weight all I keep getting is oops something has went wrong on our end. I have to keep uninstalling and re installing it to get anything at all on the app. then it's back to what it was before I tried to update weight. **edit** I also cannot end when I stop my fasting. I cannot add water basically I can't do anything except have a sleeping racoon. please sort this or I will need to ask for a refund
Developer response
That's really frustrating — it shouldn't do that. Reach out to [email protected] and we'll help you get it sorted.
its alr calouries are mostly correct but you need to pay for any other marcros bit sayes its " health score" stopped usinging it bec it uses ai and im too broke to pay the fee to she the protien n stuff
Developer response
I get that paying for features can be a barrier. Your health score focuses on overall nutritional balance, and we're always working to make BitePal more accessible.
After reading reviews I was hesitant but decided to give it a 3 month paid trial. Even if the photo of your food feature isn't 100% accurate, it clearly doesn't matter that much. I chose a plan to lose one pound a week and that's exactly what's been achieved, with very little effort and no hunger. Sometimes I even find I have to add some snacks to make my calorie goal. Took one star away since the weight tracker doesn't work and just looks like it's loading always. I just write it down instead.
Developer response
Glad to hear it's been helpful. I'm sorry the weight tracker isn't working for you though. Reach out to [email protected] and we can try to get that fixed.
I have been using this app for 2 months now. I haven't lost any weight yet but I also haven't been super serious. I'm a mom of two young children. I did pay for the premium version. what I've learned so far is that I stay fuller longer and am more satisfied when I eat healthier and mostly follow their recipes. I am learning alot right now about my own food habits. I will start following the plan and working out. I love this app.
Developer response
It's good to hear you're finding the app helpful for understanding your food habits. Your data is still there whenever you're ready to explore more.
the settings is so nice and encouraging
Developer response
Glad you find it helpful. We'll keep working on it.
this app helped me lose 2kg worth to try it
Developer response
Glad it's been helpful. We'll keep working on it.
not a good way to track calories it has no ability to guess based on your plate and doesn't give helpful feedback on what your intake could improve on.
Developer response
I hear your frustration with the plate scanning and feedback. Photo scanning can be tricky, and we're always working to improve it.
One star because apps shouldn't beg for ratings before I've had a chance to use it.
Developer response
We understand your frustration—that's definitely not the first impression we want to make. We're sorry for the inconvenience and will share your feedback with our team to improve this.
Just building account - will review after I've actually used it.
iba funcionando super bien, hasta el 5 día que ya no me dejó registrar nada, se hacia el registro de la comida o el agua consumida y al volvr al inicio me aparecio todo el cero otra vez .. pésimo
Developer response
Lamentamos mucho que la aplicación te esté dando problemas. Prueba a actualizar o reinstalar la aplicación. Si el problema persiste, contáctanos en [email protected].
cool
I'll try it and update the rate
Great
I can see how it could help. but it didn't for me i have no willpower. customer service was great with helping me to cancel. maybe later I will try again.
Developer response
We're sorry BitePal didn't quite click this time, but we're happy to hear our customer service was helpful! We'll be here if you decide to give it another go, and you can always reach us at [email protected].