Reviews (150)

Every time there's an update on either this app or my phone, there are problems connecting to the app. Now it's no longer compatible with T-mobile security so I can't open it at all. Last update had rewards points which loads slow screens you can't skip. These rewards don't actually do anything, you get nothing, and I don't care about them. It just slows down my ability to log food, which is why I'm here, and the longer the app takes, the colder my food gets while I wait to to take a photo.

Just started uhm looks fun looks useful

It DOESN'T Work! First it keeps asking for add ons after over $50 in sign up fees. Now it's an unresponsive grey screen!

just started it, let's see how it goes, may change my stars to five if its decent. Obviously if its not the stars will go down. let the fun begin.

it's very good app

simple y rápido me encantó

The AI is not good at properly detecting what food it is. Customer service is unresponsive. Waste of money, and it is not cheap.

the app worked for 3 hours and then crashed. the £12.99 membership is only for the first month then it's really expensive. AVOID

Do NOT subscribe to this app. total scam. I downloaded, tried it, cancelled almost straight away (or at least i thought) and today they STOLE £33 from my account! There is no way to escape once you sign up. My bank can't do anything. I have emailed bitepal by no reply yet

it's so cute I love it so far

good

this is a great opportunity to get myself in shape and healthy routine of life

It is very good

The only thing provided in the app is a faulty ai scanner, everything else is behind a pay wall.

do good

still taking money out of the account when ive deleted the app. how do I make the payments stop

Very Helpful and makes the journey of losing weight much more enjoyable and easier.

the ai calculations are way off, had to manually calculate everything. when I asked to make sure that no more money came out of my account, they couldn't even get my name right, kept calling me claire in the email, so they were looking up the wrong person, even after I explained I wasn't claire. do I regret buying this app 100%

Constantly getting red berror banner that causes me to be unable to update water/food intake or fasting. Errors and the inability to update caused me to break my streak and having a 21 hour fast because it wouldn't let me end it. It's a cute idea but I'll just track these things manually.

Since when can't I use my email address without it saying something went wrong?

**2nd EDIT** so initially they engaged with me and made out like they would refund my stolen money then they ghosted me. My bank advised I cancelled my card and they were putting a marker on my account to ensure they couldn't take any more money. Today they have tried to (unsuccessfully) take money again, so I will be contacting my banks fraud department again. Do not sign up for this scummy app.

trying

The calories are so unaccurate

attempted to fraudulently charge my card twice. Caught it in time. Will be reporting.

its good

really good

Paid for my subscription but unable to log into my account. it has been a week and no assistance or any communication. It is impossible to get any form of communication with bitepal! Wasted of money if you are unable to us the service!!!

The app it's self is fine. it's when you cancel the subscription it fails. Payment is taken several times . No response from customer services either.

some of the issues listed in the other reviews sound more like user error rather than fault of the app ngl. I was able to cancel my subscription without issue, and so far the calories have been accurate. Plus the app is probably one of the only ones out there that let's you use the camera feature for free without needing a subscription. also, devs if you are reading this, please for the love of god add more pet options the raccoon is so ugly 💀

why make me rate you on sign up, I haven't experienced the app yet

so helpful

i like it

SCAM. I canceled and kept being charged.

tried a million times to cancel subscription, keep getting charged 😡

I like the app so far and the meal options are amazing. one thing I don't like is how the meal prep option is laid out. I wish it was in alphabetical order or filtering options to help decide what to eat.

I am honestly really enjoying this app! I love that it gives you meal ideas for the day that can easily be swapped with other options. Taking photos of your meals and thus keeping a food diary is very easy and helpful. I am also really enjoying the comments on the meals that helps guiding you towards healthier eating. The water and fiber tracker has been exceptionally helpful and this alone has already impacted my health and food choices in a very good way. My Raccoon is a happy Chappy!! 😁

it's great when it works. it glitches a lot .

good

works great

I should be able to set a specific caloric goal for each day without having to pay 35 dollars. Stop trying to take my money for no good reason

Accidentally bought this for a year. Had it a half hour and half of it's tracking is wrong. I wish they issued refunds.

this app helped me reach my goal and when I deleted the app without ending my subscription and when I contacted the team about a payment that wasn't meant to go out they were understanding and really kind about it and gave me the full refund. would definitly recommend the app.

asked me for a review while still creating my account....😕

Giving this a shot,will update in 3 months

Calories are way off. Even taking a photo of the nutrition labels they are way too high. By 200+ calories! I'll be finding an accurate app, immediately uninstalled after three days of constant issues.

It would be nice that it let you log in work out days and adjust your calorie intake accordingly

maybe add widget feature?

great so far

10/10 experience with customer service so very helpful!! So excited to use this app my friends have been raving about!

edit: the response below sent me to the wrong costumer service... Charge for 80% of the features that you provide, at least offer a free trial. Entering meals is frustrating. it either doesn't catch the items shown in the photo or it logs it incorrectly. I end up having to enter every item individually and it takes 4xs longer. If I forget to change the type of meal or time when first entering it (ie: Lunch , Snack, supper etc.) it will not allow me to edit it.