Used it for a year now it doesn't open, please fix asap
Developer response
Hi Kristian, we're sorry to hear you've been unable to open the app lately. We're currently looking into an issue that causes some users to be unable to open the app on some devices. If possible, please contact us at [email protected] to give us more details on this problem, and we'll gladly contact you as soon as we have more information on it!
I have been using Breeth for quite awhile, however now I can't use my favorite sleep aid because the app has a bug. Please cancel my membership and refund what you took out. When the bug is fixed I will download it again.
Developer response
Hi Patricia, we're sorry to hear a recent problem with our app is stopping you from enjoying our meditations. If you wish to get a refund to compensate until the problem is fixed, please reach out to us directly at [email protected] and let us know which e-mail was used for your Breethe account! We'll be glad to help with that. :)
The app is okay but they've been billing me monthly and I have no ability to either update my plan or cancel my subscription. It shows no subscriptions.
Developer response
Hi Crystal, we're terribly sorry to hear you're having a hard time cancelling your membership's renewal. If you're unable to cancel your membership's renewal on our website over here: https://breethe.com/account/subscription, let us know at [email protected] and we'll gladly help you with that!
I got billed for this after I uninstalled it.
Developer response
Hi Dee, we're sorry to hear you were charged for our service even if you didn't want to continue. Uninstalling the app unfortunately does not cancel any subscription or trial you agreed to. If you need help getting this charge refunded through the Play Store though, don't hesitate to let us know at [email protected] and we'll help you with that!
Loved this app but it stopped loading, which is frustrating since we have to pay to use it.
Developer response
Hi Nikki, we're terribly sorry to hear the app stopped loading lately. If the problem persists after restarting your device, please let us know directly at [email protected] and we'll gladly help you fix that problem!
The volume was way too low. You can only hear when headphones are used. But I will not sleep in headphones.
Developer response
Hi Marshall, we're sorry to hear our app's volume was not loud enough without headphones. As this is an unusual problem, I recommend you to contact us directly at [email protected] so that we can help you try and fix it as you should certainly be able to listen to our meditations without headphones or any other sound systems.