cannot independently track my own fittness
Developer response
Hello! You can track your own workouts, programs, and progress in the app. To create a custom plan, go to Workouts, tap the top-right icon with three lines, select “Use workout builder,” add a name or goal, and tap Save. You can switch between unlimited plans anytime. If you need help, contact support via the app, and we'll be happy to assist you!
why is their no option for weight in Kg as opposed to lbs? unusable app
Developer response
Hello! You can change the measurement units in the app. To change the measurement system (kg/lb; cm/in), go to the "More" section → "Settings" → "Set units", then select the units you prefer by checking the appropriate boxes. We wish you lots of success in your workouts!
Harassed for rating before using the app
Developer response
Hello! We apologize for the inconvenience and the interruption. We sincerely hope you achieve all your fitness goals and have great workouts!
Uninstaller they want me to subscribe and pay 20 dollars for get it I download free app from workouts like Google or striva they are free no charge
Developer response
Hello! We’re sorry for the misunderstanding - we didn’t mean to mislead anyone. A subscription unlocks all ready-made workouts, nutrition and supplement plans, and full features (timers, auto-transition, etc.). You can still use the app for free by creating your own workouts. Thank you for your review, and we hope to see you again!
bad 😔
Developer response
Hello! We’re very sad to see such feedback. However, it is great news that most of our users wouldn't agree with it. We are always open to constructive feedback from our users, and we'd highly appreciate if you contact our support team with suggestions on how we could improve our app! We wish you success in your future workouts!
locked workouts even when paid for lets this down big time. 12 hour waits
Developer response
Hello! We’ve already changed the algorithm for the next workout day. Thus, if you complete your workout and fill in the data on completed sets during the workout, and not afterwards, the next workout will be available without the 12-hour wait. If you have any issues, please contact support via the app, and we'll make sure to assist you ASAP!
First week was great and then I found out they want you to subscribe I'm uninstalling. why don't they tell you that up front that you have to pay to use all the app.
Developer response
Hello! We’re terribly sorry for this misunderstanding, we didn’t mean to deceive anyone. The first three workouts of every program are completely free, so you can choose the one you like the most. You are still able to create your own program free of charge, too. We wish you a wonderful workout session!
I made a premium subscription,it was cancelled after 3 days, the purchase status is showing 'refunded' but I never got the refund on my card, what is going on how can I get my refund back
Developer response
Hello! The payment for your subscriptions is taken directly by GooglePlay, and not by us. You are the only person to manage your subscriptions from your smartphone, please rest assured we have no intention to mislead you. If you have any questions regarding payments, please contact support via the app, and we'll be pleased to assist you!
you only get 3 days before you have to subscribe
Developer response
Hello! We’re terribly sorry for this misunderstanding, we didn’t mean to deceive anyone. The first three workouts of every program are completely free, so you can choose the one you like the most. You are still able to create your own program free of charge, too. We wish you a wonderful workout session!
it lets you do like three workouts period and then it says you need to buy subscription that is $7 a month and that is too expensive for a 13-year-old kid
Developer response
Hello! Fitness Online is one of the most affordable apps of this kind on the fitness market. However, you can still use it without subscribing: you can create your own workouts, and use it as workout diary. Alternatively, choose an annual plan to get a lower monthly rate. We wish you success in your future workouts!
Update- yes I'm talking about Google Health Connect. Go look at their reviews. I downloaded it - again- and it doesn't work. It doesn't even show up on my phone. Multiple reviews indicate the same issue. So there isn't any way to connect to your app or any app. They don't offer any help on the issue.
Developer response
Hello! We’re sorry for the issues you’ve encountered, and thank you for the update. Our app syncs via Google Health Connect, which is maintained by Google. Please contact us via in-app support and we’ll help you review your settings and suggest possible solutions. Thank you for your patience!
this sucks it said free and after 5 days it made me pay for a subscription
Developer response
Hello! We’re terribly sorry for this misunderstanding, we didn’t mean to deceive anyone. The first three workouts of every program are completely free, so you can choose the one you like the most. You are still able to create your own program free of charge, too. We wish you a wonderful workout session!
won't let me select exercises or change from hammer to flat
Developer response
Hello! Pre-made workout plans can’t be edited. However, you can always create your own workout program and tailor it to your needs, or replace an exercise with its alternative by tapping the two-arrows button in the upper right of the exercise screen. If you have any questions, contact our in-app support - we’re happy to help. Happy training!
hate having to wait to open other workouts, I am just trying out the app and just picked a random workout now I can't change. Just silly some days I want to change my workout.
Developer response
Hello! There's an opportunity to skip any workout day if needed. It may be slightly difficult to get acquainted with all of the app's functionalities at once, we totally get it! Please contact our support team via the app, and we'll be happy to assist you! Thank you for the review!
so trash, exercises that you cannot progressively overload, tones of volume and unnecessary work
Developer response
Hello! We're sorry to hear this, though most users wouldn’t agree. The app tracks your set history, so you can progress based on it. We're also working on a smart weight feature and doing our best to release it soon. Feel free to contact support with ideas — we’re always open to feedback!
no leeway hard to fill out in real-time like after ever rep. reall???
Developer response
Hello! Sorry about the issues you've encountered! This feature is meant to motivate and encourage users to complete workouts, not to cause inconvenience. You can speed up logging by tapping the turquoise recommendations (values auto-fill) or selecting a row from your history (previous data will be added). Good luck with your workouts!
it doesn't let me use a music app while using this app. every time the rest alarm goes off it shut off my music completely. if I turn off the alarm, it still shuts it off when the timer ends. also, if I'm in the app too long (less than a minute) it shuts off my music. if it's something that can't be fixed, I'd like a refund.
Developer response
Hello! We're sorry about the issues that you've encountered! It is likely to be a bug. Please kindly message our customer support via the app, and we'll make sure to assist you ASAP! Thank you for your review!